First time Download

Chris Rees

I have tried downloading the app from the android store, but it keeps telling me my account is not linked to an android phone? I am IT literate, but haven't a clue about smart phones - my first one.

I have created an account with android apps using my logos account email. Am I missing something?

 

Thanks

Dave Hooton

This would imply that you haven't signed in to the Logos app (using your Logos account username and password). This should happen when you first start the app. Go to Settings | Applications | Manage Applications and select Logos, then tap on Clear Cache. If this does not force a sign-in you will have to uninstall and download/install again.

What is your device and what version of Android?

Chris Rees

https://community.logos.com/discussion/comment/320722#Comment_320722

Thanks for the reply, I haven't even got as far as downloading the app as when I hit the download button on the Logos Android app page ti says there is no account associated with a mobile device. It is a Samsung Galaxy mini.

 

How do I find out which version of Android I am running?

 

Chris

 

Dave Hooton

https://community.logos.com/discussion/comment/320725#Comment_320725

Thanks for the reply, I haven't even got as far as downloading the app as when I hit the download button on the Logos Android app page ti says there is no account associated with a mobile device. It is a Samsung Galaxy mini.

Market app wants you to have a google email account, so try to run a Google app like Maps or the google search bar which should then request you to create one (I'm surprised Market hasn't done that).

I know the Galaxy mini, so you should be OK with running the Logos app.