Problems Indexing

I've added some additional book to Logos 4 (Windows). Indexing has remained on 0% complete for a number of hours. In addition I have twice within last couple of days had to restart Windows in order to open Logos 4. Any assistance would be much appreciated.Log files attached.

Thanks

Andrew

Log files from today

4885.Logos4Error.log

1373.Logos4Error.log

And log files from yesterday

7506.Logos4IndexerCrash.txt

7345.Logos4IndexerError.log

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Comments

Andrew Chuter

Subsequent to my previous message I left the indexing to run - it was remaining on 0% complete and then the icon disappeared and everything seems now to be OK - when I search my new books appear in the results. Therefore please ignore my previous message - I'll get back if I have any further problems.

Thanks

Andrew

Dave Hooton

https://community.logos.com/discussion/comment/321836#Comment_321836

If you do have problems with indexing please start L4 whilst holding down CTRL key and upload Logos4indexer.log and logos4.log after the problem occurs.

Kevin Byford (Faithlife)

https://community.logos.com/discussion/comment/321836#Comment_321836

Subsequent to my previous message I left the indexing to run - it was remaining on 0% complete and then the icon disappeared and everything seems now to be OK - when I search my new books appear in the results. Therefore please ignore my previous message - I'll get back if I have any further problems.

Thanks

Andrew

Your most recent logs indicate you have very little disk space available - only 6 GB free. Depending on the size of your Library, Logos' Indexing can temporarily use many times more than that. Can you free up some disk space before trying another Re-Index?

Andrew Chuter

https://community.logos.com/discussion/comment/323097#Comment_323097

Kevin

Thanks - yes I'm operating on a partition on a Mac so I can give myself more space

Andrew