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Michael Anda

I was reading a book on an Android tablet when all of a sudden, poof, the book was no longer there.  What's up with that?  The resource is available in Logos 4.

Graham Criddle

Hi Michael

Do you mean that the book is no longer visible in your library?

If so, are you able to advise what book you are referring to?

Graham

Michael Anda

https://community.logos.com/discussion/comment/327246#Comment_327246

Yes, the book was Patrick Henry, by David Barton.  Part of the Wallbuilders collection.

William Gabriel

This (or a similar) issue happened to me today as well. It appears as though all of my saved logins became invalid, and I had to re-login. It has happened on my Android phone and at the website. I have not had a chance to check my computers.

When that happened, I went back to the "default" or "free" library, losing all of my resources. Logos even deleted my downloaded resources on my phone. When I logged back in, my library reappeared, but I had to re-download the books I wanted.

I'm chalking it up to a system change in preparation for Logos 4.5. Hopefully it doesn't happen over and over again in the next few weeks. While not the end of the world, it is a bit inconvenient.

Dave Hooton

https://community.logos.com/discussion/comment/327259#Comment_327259

When that happened, I went back to the "default" or "free" library, losing all of my resources. Logos even deleted my downloaded resources on my phone. When I logged back in, my library reappeared, but I had to re-download the books I wanted.

I just had to sign-in and lost all downloaded resources except ASV, ESV, LEB, NKJV. Whatever their presumed status why were these not removed? Those that were lost had all downloaded resource data removed, so it was not a casual action. Definitely inconvenient.

Jesse Blevins

https://community.logos.com/discussion/comment/327504#Comment_327504

This also happened to me. My books are not showing up in  the app but I believe they are still on my SD card. Any advice or info would be appreciated.

Dave Hooton

https://community.logos.com/discussion/comment/327524#Comment_327524

This also happened to me. My books are not showing up in  the app but I believe they are still on my SD card. Any advice or info would be appreciated.

As I indicated above most have been removed/deleted so they will have to be re-downloaded. Make sure Library shows your resources as per your Logos account and if you view it offline it will show the resources still on your device.