BUG: 4.5 RC1 Crashes While Syncing
4.5 RC1 (4.50.0.1843) crashes while syncing with Use Internet:= No.
Background: Under 4.3 (and previous) kept Use Internet to No, since scrolling tended to be jerky. Would issue Sync command manually when needed. Updated to 4.5 RC1, and with Use Internet set to No, L4 crashes while syncing. If Use Internet is set to Yes, everything works fine; no crash when syncing. As an interesting aside, scrolling no long appears to be quite so jerky under Use Internet = Yes; I assume this is related to the new sync routine.
Crash and Error logs attached.. Computer specs in signature.
Thanks.
macOS (Logos Pro - Beta) | Android 13 (Logos Stable)
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- restarted v4.5 with Use Internet = NO
- clicked in a couple of resource tabs + right click on a word
- issued Sync Now command followed by CRASH.
4.5 RC1 (4.50.0.1843) crashes while syncing with Use Internet:= No.
I can confirm that.
Dave
===
Windows 11 & Android 13
Concur Logos 4.5 RC 1 is crashing; would like to see diagnostic log files; wiki has => http://wiki.logos.com/Diagnostic_Logging
Hoping diagnostic log file, especially Logos4.log, shows context for crash.
Keep Smiling [:)]
KS4J: Thanks!
Here are the 3 logs produced (once I turned on logging).
1882.Logos4Error.log
5280.Logos4Crash.txt
7331.Logos4.log
macOS (Logos Pro - Beta) | Android 13 (Logos Stable)
Looking at Logos4.log file, noticed two items are being uploaded for sync then downloaded, followed by crash.
One upload is Copy Bible Verses preferences, which can be changed or set by opening Copy Bible Verses, change some setting, optionally change setting back.
The other sync upload is a Resource View Preference, which may be for ESV so can try changing a view preference (e.g. font size, show ...). Also noticed other resources in Logos4.log file, ESV was first one when looking up from sync upload.
After changing a preference, can click sync arrows to see if sync crash disappeared.
Another option is launching Logos 4.5 RC 1 to a blank layout, then open desired resources.
Keep Smiling [:)]
Thanks for your attention to this.
I tried your suggestions and tested; it still crashes. I'll attach the new set of logs in case the programmers need them. I can live with the workaround of setting Use Internet = Yes, as the performance is much improved.
I can also add that the crash happens on a Win XP machine (latest Svc Pk), also.
47146.Logos4.log
6403.Logos4Crash.txt
1512.Logos4Error.log
macOS (Logos Pro - Beta) | Android 13 (Logos Stable)