Timelines Addin Missing

William Trudeau

I have already purchased the Timelines Addin (for Libronix 3) and it is listed in my account as an order.  Furthermore I have used it in the past in Libronix 3 and have a folder created within C:\....\My Documents\Libronix DLS\Timelines where a timeline file presently exists.  But when I open Libronix the Timeline addin is no longer listed within the Tools/Bible Data menu.  

I do also own and use Logos 4 Scholars library and I have synchronized my licenses (both programs are on the same computer.)

Did synchronizing my licenses somehow remove my licences to Timelines?   It is not even listed among the Addins which could be unlocked.   I doesn't make sense to me that I should have to re-purchase the addin; if nothing else I should be able to re-download or re-install the addin but I have been trying to accomplish this to no avail.

Thank you for any help in resolving this.

 

Mark Smith

William, look under Tools>Options>General>Addins and see if it is listed and checked.

Going to Logos 4 will not cause you to lose your L3 Timeline Addin.

William Trudeau

https://community.logos.com/discussion/comment/332230#Comment_332230

 

Mark Smith said:

William, look under Tools>Options>General>Addins and see if it is listed and checked.

 

Thanks Mark,  your suggestion was probably the solution; however I "solved" the problem after I posted my question by going back to my account info and clicking on the Timelines addin from within my Orders histroy which then brought me to a page within the Logos website which included the following: 

If you have the latest version of Libronix DLS, follow these two steps to unlock and install the addin:
You must complete these steps to have access to your new addin!
     1. Click "Add to Cart" and complete the order process to unlock the addin. 
      2. Install the addin by clicking here. 

I skipped instruction #1 and clicked on the link in instruction #2 which basically downloaded a libronix update file which I ran and then, presto, my timelines addin was back.

As I said, likely your fix would have been the shorter path to success!

Mark Smith

https://community.logos.com/discussion/comment/332247#Comment_332247

At least you got your timelines back. That's good.