Problems with Logos Bible Software 4.5 SR-4 (4.50.0.1889)

I have nothing on my Home screen, no File menu, no tools menu, no layout menu? The search function is not working. I can open resources from the library bit only if I open them in a floating window. I have uninstalled and reinstalled. I don't think that indexing is ever occurring? I have looked thru other posts on this but most seemed to be issues with the Alpha version and non of the solutions worked for me?

Not sure what to do to resolve this?

4682.Logos4Error.log

4606.Indexer.log

6663.Logos4.log

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Keep Smiling 4 Jesus :)

I have nothing on my Home screen, no File menu, no tools menu, no layout menu? The search function is not working. I can open resources from the library bit only if I open them in a floating window. I have uninstalled and reinstalled. I don't think that indexing is ever occurring? I have looked thru other posts on this but most seemed to be issues with the Alpha version and non of the solutions worked for me?

Not sure what to do to resolve this?

Welcome [:D]

Indexer.log file shows all resources are indexed (no new resources need indexing).

Looking at Logos4.log file, noticed crash has process number 87303, which indicates long time since Mac has been restarted (process numbering starts at 1).

Wonder about restarting Mac ?

If crash repeats after restart, please upload new set of diagnostic logs.

Option: could download Logos Log Scribe application to create a zip file on your desktop (copies console messages, then compresses contents of your Logging folder for posting).

- - - - - - -

Since using stable 4.5 version, other option is contacting Logos Mac Support => http://www.logos.com/about/contact

Keep Smiling [:)]

Scott Rosenberger

https://community.logos.com/discussion/comment/335679#Comment_335679

Thanks for the reply!

Restarted Mac, same issues still exist.

Interesting that the Logos 4 Log file is not updating after restart and app start?

The other 2 log files are updated

https://community.logos.com/discussion/comment/335687#Comment_335687

Resterted Logos 4 with Command key and selected blank layout to enable logging. here is the updated Logos 4 log file Thank you!

7026.Logos4.log

0247.Logos4Error.log

Keep Smiling 4 Jesus :)

https://community.logos.com/discussion/comment/335687#Comment_335687

Interesting that the Logos 4 Log file is not updating after restart and app start

Last line of Indexer.log file has: Logos 4 Logging is not enabled.

Option: download and use an applescipt application 5504.Logos4MacLogging.app.zip to display your logging setting, then change to enable logging.

Wonder about enabling diagnostic logging, then launch Logos 4 Mac, repeat crash, compressing log files, followed by reply with zip file upload ?

Keep Smiling [:)]

Scott Rosenberger

https://community.logos.com/discussion/comment/335689#Comment_335689

completed.

Used appplescript to enable logging, restarted Logos 4 for Mac and zipped file attached. Indexer log not updated but other 2 did update

6837.Logos4 logs.zip

Thanks

Keep Smiling 4 Jesus :)

https://community.logos.com/discussion/comment/335691#Comment_335691

Looking at Logos4.log files, noticing stack trace when attempting to load main window.

Wonder about manually updating Logos 4 Mac application ? (to replace main window interface bundle that currently is crashing instead of opening)

Wiki Mac Troubleshooting => Update Error has steps.

- - - - - - -

Since using stable 4.5 version, other option is contacting Logos Mac Support => http://www.logos.com/about/contact

Keep Smiling [:)]