Purchased books not downloading.

Glenn Mitchell
Glenn Mitchell Member Posts: 11
edited November 21 in English Forum

Recently purchased a couple of books, Andrews Study Bible Notes and The First Bible of the Church. Neither of these resources will download to my tablet while there is no problem downloading my old resources.The Andrews will go through the motions of downloading, but at the end will fail. The First Bible just fails. I have not had this problem previously.

Using version 9.4 on HTC Flyer running Honeycomb.

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  • Kevin Byford (Faithlife)
    Kevin Byford (Faithlife) Member, Logos Employee Posts: 4,309

    Recently purchased a couple of books, Andrews Study Bible Notes and The First Bible of the Church. Neither of these resources will download to my tablet while there is no problem downloading my old resources.The Andrews will go through the motions of downloading, but at the end will fail. The First Bible just fails. I have not had this problem previously.

    Using version 9.4 on HTC Flyer running Honeycomb.

    Hi Glenn,

    I am unable to reproduce this issue - I can download both resources and view them offline using 0.9.4 on a Samsung Galaxy running Android 3.2.  Have you attempted to force kill Logos and restart it?

  • Glenn Mitchell
    Glenn Mitchell Member Posts: 11
    https://community.logos.com/discussion/comment/339265#Comment_339265

    Forcing close, clearing cache, clearing data all did not help.

    Uninstalled and reinstalled and now re-downloading. Both books installed correctly.

    Thanks.

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