Bug/crash report

Logos opens to the home page, but then crashes after one or two clicks. Crashes every time I try to load a work space.

Windows 7. AVG Free.

I do have "Covenant Eyes" loaded on this laptop, and sometimes that has caused problems elsewhere. Lots of windows and Logos updates lately as well.

314007.Logos4Crash.txt

6472.Logos4Error-2.log

07447.Logos4IndexerCrash.txt

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Comments

Bradley Grainger (Logos)

I've filed a bug report for this crash.

It looks like the crash is related to loading layouts; for now (until we figure out why this is happening), you may have to avoid loading those layouts, or may have to recreate them manually. I apologise for the inconvenience.

Tonya J Ross

Ken: Development would like to see a copy of your Preferences Manager database file. You can find it at:
C:\Users\Richter\AppData\Local\Logos4\Documents\kzpex5im.2di\UserPreferences2\PreferencesManager.db

Please send that file to Logos4Feedback@logos.com and rename the local copy on your computer.