Previously I wrote that I was frustrated with the lack of assistance from the tech support people with a problem that I was having with the passage guide search. Bob wrote and assured me that someone would help me to solve my problem. It has been a frustrating experience; however, I think, we have turned the corner and the problem is solved or at least manageable.
Throughout the whole process I sensed that there was a failure of communcation somewhere along the way. Two minutes into a conversation with the tech support person and it was confirmed. She understands the principle that "you should never take for granted that the other person that your talking with understands you:. Something we preachers and teachers need to be reminded of from time to time.
Thanks to all who took the time to help me.
Larry Dix
