Looking for help to resolve why my Logos shuts down immediately upon starting up. After starting up, my Logos screen flashes BRIEFLY and then immediately quits. Any suggestions?
I am running Logos 4 on a Mac.
Mark -
First, welcome to the forums! Sorry you are having troubles.
First, I am not a techie but you will probably be asked for logs. HERE is a link to instructions to do that.
Can you tell me more about your situation? What OS are you running? What version of Logos? Is this a new installation, or have you been running Logos for a while?
Thanks for the response. I am running OS X and am running Logos 4 (Logos 4.??). This is not a new installation; I have been running it for the last 1 1/2 or so. Haven't had this problem before. I will check the link that you sent.
If you have any other suggestions that would be great.
Again, thanks for the help.
Welcome [:D]
If using stable Logos 4 release, one option is contacting Logos Mac Support => http://www.logos.com/about/contact
Suspect immediate quit is a crash; would like to look at diagnostic log files.
Wiki Mac Troubleshooting has => How to Report Bugs in Logos 4 Mac
Option: download and use an applescipt application 5504.Logos4MacLogging.app.zip to display your logging setting, then change to enable logging.
Apologies: without diagnostic log files to look at, have nothing to suggest since have no idea what is causing immediate quit.
Keep Smiling [:)]
Mark,
I had the same issue a couple of weeks ago. Send logos the logs, that might help. See also my thread: http://community.logos.com/forums/t/45908.aspx
The Mac Technician I called said to delete Logos 4 and reinstall it. However, I have 5,000+ resources and it took 2 days to download and index. Someone suggested other methods on my thread, which might save you some time!
Sorry to hear brother,
Rob
