Logos 4 A3 still will not load crashes immediately

Rick Miller

Model Name: MacBook

Model Identifier: MacBook3,1

Processor Name: Intel Core 2 Duo

Processor Speed: 2.2 GHz

Number Of Processors: 1

Total Number Of Cores: 2

L2 Cache: 4 MB

Memory: 4 GB

Bus Speed: 800 MHz

Boot ROM Version: MB31.008E.B02

SMC Version (system): 1.24f2

Mac OS 10.6.2 Safari Version 4.0.4 (6531.21.10)

A3 wont even load and does not start indexing either.

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Rick Miller

Indexer log added

Indexer.log

Jeffrey Mashaw

I have the same issue, crashing right after seeing the home window. I have posted logs elsewhere here (can't seem to find them at the moment). But I finally got an error report!

CrashFile.rtf

Hopefully this helps someone.

Rev. Maurice A. Bates

https://community.logos.com/discussion/comment/39506#Comment_39506

Same problem here. I have yet to get an alpha to work. [*-)] I can understand an alpha being buggy, but this program thus far is simply un-useable.

J.R. Miller

https://community.logos.com/discussion/comment/39528#Comment_39528

but this program thus far is simply un-useable.

That is the nature of Alpha software.

Colin Thornby

https://community.logos.com/discussion/comment/39549#Comment_39549

but this program thus far is simply un-useable.
That is the nature of Alpha software.

At the risk of putting words into Joe's mouth I wanted to clarify his comment, hopefully:

It is in the nature of Alpha software to have lots of bugs and to be unreliable in lots of operating environments. In some environments it will be un-useable entirely.

Alpha software is released to allow developers to test it while they're developing it, and log bugs, which they then fix. When it is feature complete and ready to test more widely it becomes a Beta release.

Some people will not be able to use the Alpha - it just won't work for them until a later build. That's the nature of software development!

J.R. Miller

https://community.logos.com/discussion/comment/39568#Comment_39568

What Colin said :-)

Thanks for giving a fuller answer brother.

Casey Lewis

https://community.logos.com/discussion/comment/39593#Comment_39593

Has anyone experienced their entire hard drive being corrupted due to the update? I updated tonight and now my computer will not even log in. Before this happened I could not open Word, then the computer started to freeze all the while Logos was updating in the background and when I tried to stop it the entire computer froze and now I cannot even log into my computer. Have restarted several times and I get nothing. Has anyone else experienced this or is this a coincidence?

J.R. Miller

https://community.logos.com/discussion/comment/39652#Comment_39652

no, I have never read a report like that.

Colin Thornby

https://community.logos.com/discussion/comment/39652#Comment_39652

Has anyone experienced their entire hard drive being corrupted due to the update? I updated tonight and now my computer will not even log in. Before this happened I could not open Word, then the computer started to freeze all the while Logos was updating in the background and when I tried to stop it the entire computer froze and now I cannot even log into my computer. Have restarted several times and I get nothing. Has anyone else experienced this or is this a coincidence?

Urgh, Casey.

Is this the Logos 4 Alpha for Mac? Were you updating from one Alpha build (say 1 or 2) to another (say 2 or 3)? If it is the Alpha for Mac, I'd think it is very unlikely it has corrupted your hard drive. If you're running a Mac, try booting from your Mac OS X DVD ROM and running drive utility to see if your hard drive is OK. It may need some repairs.

Casey Lewis

https://community.logos.com/discussion/comment/39660#Comment_39660

I ended up having to repair the entire hard drive. I wiped it clean and re-installed from the time machine to a date before logos 4 was loaded. Hence, I took logos 4 off, and sense then I have not had any problems. The product does not work for me right now on the Mac, so i am just going to wait until they get out of alpha to re-install. I am not sure if the update was the cause of my problem, but I cannot think of anything else that would have caused it, but then again I am not a computer technician. Thanks for you reply.

Colin Thornby

https://community.logos.com/discussion/comment/40232#Comment_40232

That's terrible to hear, Casey. Lucky you're one of the minority who back up properly - Time Machine can be a real boon.

Hopefully one of the Logos tech people will be lurking round the forum and might be able to shed some light on the issue for you - if it is related to Logos.

Avoiding the Alpha build might be best - it may be something particular to your system that causes the issue - but it also might be something to do with the termination of the update process you described (though I still find it hard to understand how that could be).