Ok, my really good Toshiba died and I bought a cheap compaq for $200 at walmart. I only have 159mg free so I don't think I can even begin to reinstall the platinum on this computer. Plus I have lots of other good stuff. I read the other helps in forum, but got lost. I have a window 7 home edition. Now would someone please consdier just sending me baby steps on how to install. I have a platinum logos, but still have loads to download. I have just avoided this so long because it takes me forever to get logos up, but I'm teaching Bible Studies and really miss it. Thank you so much. Also if you have a recommendation on an external drive to purchase I would really appreciate that. I read some ideas that talk about work arounds, but I didn't even understand the basic so work arounds would not be good for me. i was going to wait for the grandkids to come from China to fix this problem but they won't be here for another 3 months. Thank you to whatever good sole who helps. there may be others with the same problem.