Just bought Scholar's Library Gold 3 - now need to pay double for version 4???
Comments
-
Thomas Black said:
I wish I could buy stock in this company.
Don't even think it. [:(] The last thing we need is a board of directors telling Bob how to run the company.
(after all he already has all us customers telling him how to do it) [;)]
"As any translator will attest, a literal translation is no translation at all."
0 -
Paul Golder said:
Don't even think it.
The last thing we need is a board of directors telling Bob how to run the company. Especially a board filled with Thomases!!!!!!
0 -
Mark A. Smith said:
We knew you would be making Hans very pleased
Mark who told you i was not pleased! I am on record as saying i am very satisfied with Logos, great company[:D][Y]
Hans, T
Dell, studio XPS 7100, Ram 8GB, 64 - bit Operating System, AMD Phenom(mt) IIX6 1055T Processor 2.80 GHZ
0 -
Philip Spitzer said:Paul Golder said:
Don't even think it.
The last thing we need is a board of directors telling Bob how to run the company. Especially a board filled with Thomases!!!!!!
Heh he he. I DOUBT that's a problem.
Thread Hijack mode = OFF
Sarcasm is my love language. Obviously I love you. 0 -
Thank you, Dan, for taking care of the upgrade and for your long explanation. Let me correct a few things, though, for the record.
- Over the past three years (according to my records, which go back to 2006) I have not logged into any other account than the one I used for this purchase - I am not even aware that I have any other. Every time I checked upgrade prices, I also checked that my Gold 3 purchase was in the purchase history. My original Customer ID changed September 2006 when Logos merged two accounts I had. Another thing is that the price shown on the upgrade page was well over 1000 USD because I had not activated the Gold 3 package yet (because it had not even arrived yet). Maybe my ignorance that I did not realize that upgrade prices change only after activation, not after purchase, but to be honest, I contacted both sales and customer service by email and did not get a response in two weeks, other than the automated "We'll contact you some day".
- Phone calls are not much of an option from here. They are terribly expensive and the line quality is so poor, that it is very hard to make any solid conclusions based on what you think you hear the other guy say. Latest experience: last night, when J-R called me about this matter after having read the forum posts. Time difference is of course another pain in the neck.
- Back in 2006 it required three weeks and a dozen or so emails to get a product registered and activated. That was not a good example of customer service, but ok, that was another time and generation, and the people at CS then are probably retired by now and taking care of their grandkids.
- Ever since July of this year I have been trying to settle the matter of including IBS translations (NIV, TNIV, NIrV) in the package. Due to licensing restrictions (Zondervan vs. H&S) these translations have been deactivated from the Gold 3 package for shipping overseas without a price cut, which is thoroughly unfair. I know that Zondervan and H&S have struck a new deal about worldwide licensing, which maybe the reason why they are included in the Gold 4 package also for overseas shipping. But the Gold 3 version I activated last night still does not have these translations included. After August I have not heard a word from Logos about this dilemma. I actually have no faintest idea whether the translations included in the Gold 4 package are backward compatible with version 3. Since version 4 is really a beta release, I have understood from the various forum posts, that one needs to revert to version 3 ever so often, at least for the time being.
Dan, you need not turn my frown upside down, I keep on smiling even after chasing CS for months and having to cancel a unique LBS seminar because I was unable to catch or shoot CS in time. Logos Bible software is unique, huge, generally speaking very cost-effective, and a wonderful gift for all those who serve as church leaders or Bible scholars. Once you have tasted it, you cannot live without it. I gladly recommend it to anyone who wants to be serious about Bible study.
0 -
Logos continues to show that they are unlike any other software company in the world.
I thank them for all that they do for us... [:D]
Robert Pavich
For help go to the Wiki: http://wiki.logos.com/Table_of_Contents__
0 -
In my position as a reviewer of software I get to interact with a lot of really great people. It is by no means close interaction but I have had some very good experiences. I can assure you of this. Logos is a good citizen in the area of bible software. They are a business and do a good job on that side of things but they are also keenly aware of the expectations we as Christians should have related to biblical mandates of Christian love and decency. They excel in this area as well. Thankfully most of the others do as well. So while I cannot agree that they are unique in this, saying they are equal to any is a high standard. Thanks Logos!
Dr. Kevin Purcell, Director of Missions
Brushy Mountain Baptist Association0 -
Kevin A. Purcell said:
So while I cannot agree that they are unique in this, saying they are equal to any is a high standard. Thanks Logos!
Very well said, Kevin.
0 -
On the specific point of international phone charges - before now I've used Skype to phone Logos, and had no problems. If you have broadband and it's available to you, it's a no-cost or low-cost call (though you do have to buy credit in 10-euro blocks). I'm sure there are other internet telephony services that can help.
0
