It crashes after when starting up (both with internet and without internet)
I reinstalled but still crashes, I completely removed logos 4 and reinstalled it and it still crashes
Please help
Thanks
2526.Archive.zip
Sang - Welcome to the forums! Sorry you are having troubles.
I am not a techie, but sometimes I am able to understand the logs. I think yours may be beyond my ability… I think your crash may have something to do with a community note, but that is based upon my very uneducated reading of your logs.
Have you tried opening to a blank layout? When you start Logos, immediately press the command key. This will bring up the Login screen. Make sure "use blank layout" has a check by it. If this works, create a new layout and see what happens.
It crashes after when starting up (both with internet and without internet) I reinstalled but still crashes, I completely removed logos 4 and reinstalled it and it still crashes
Attached zip file has a startup online, Logos4Error.log file has a crash while getting your groups (at 15:30:17) and Logos4.log has a crash setting startup status (at 15:30:56).
Since using stable Logos 4.5b SR-2, suggest contacting Logos Tech Support => http://www.logos.com/about/contact (phone lines are closed until Monday morning in Bellingham, WA)
Would like to look at diagnostic log files without internet. Could launch Logos 4 Mac, quickly press and hold command key until sign-in dialog appears, release command key, then click Work Offline (optionally could check Use a blank layout). If crash repeats, please compress Logging folder and attach to a forum reply.
Keep Smiling [:)]
