Download Failed

Dale Eads
Dale Eads Member Posts: 91
edited November 21 in English Forum

I have a SGSII using the beta version of the Logos app.  Both Beta 2 and Beta 3 give me problems downloading some of the books in my library.  It seems random, because some books will download and install, some won't.  I've checked my library on my Mac and the books exist there, and the Logos website says the books are compatible with mobile devices.  I believe the successful downloads are regular books and the failed downloads are bibles and resources, but that seems to be the only commonality.

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  • Kevin Byford (Faithlife)
    Kevin Byford (Faithlife) Member, Logos Employee Posts: 4,309

    Dale,

    Is this problem still happening?

  • Allen Browne
    Allen Browne Member Posts: 1,892 ✭✭✭

    I have a SGSII using the beta version of the Logos app.  Both Beta 2 and Beta 3 give me problems downloading some of the books in my library.  It seems random, because some books will download and install, some won't.  I've checked my library on my Mac and the books exist there, and the Logos website says the books are compatible with mobile devices.  I believe the successful downloads are regular books and the failed downloads are bibles and resources, but that seems to be the only commonality.

    I experienced something like this with my SG Note too. Failed about 20 times with some larger resources before success.

    I suspect the problem is network related: it was much worse on my WiFi at work than my home WiFi. Had the same problem with another Android app that tried to download 300MB of maps too.

  • Harry R Rowe
    Harry R Rowe Member Posts: 9

    I am having this same problem.  I can't download the New King James Version Bible.

  • Allen Browne
    Allen Browne Member Posts: 1,892 ✭✭✭
    https://community.logos.com/discussion/comment/369584#Comment_369584

    I suspect the problem is network related...

    FWIW, I did a hard-reset on my ADSL router/modem, and was then able to download the books much better, and the 300MB of maps without a hickup.

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