From the publisher:
Only when pastors hear beyond the words, can they care-fully minister. Pastors listen all the time. Or do they? Listening is more than a developed skill; it is an awesome gift of hospitality offered to others. According to Dr. Emma Justes, hearing beyond the words signifies an intimate relationship characterize by humility, thoughtful availability, vulnerability, and mutuality. Listening requires focused attention and openness
http://www.amazon.com/Hearing-Beyond-Words-Listening-ebook/dp/B005EGNN5E/ref=sr_1_2?ie=UTF8&qid=1339707949&sr=8-2
This book can be a vysro book because it doesn't require any tagging.
