Logos 4 No Longer Works

I haven't used Logos for about two weeks. It was working fine when last used. Last night when I tried to use it Windows gave me this error message when trying to load it:" Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item."

As far as I can tell all other programs are working fine. I uninstalled Logos 4, re-installed it, rebooted and tried to launch it again with the same error.

Any ideas what might be the problem?

Thanks,

Michael

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Thomas Ball

Hello Michael:

I'm sorry for the trouble. Can you follow the instructions here http://www.logos.com/support/windows/L4/quickreinstall. That should resolve the issue for you. Let me know if it does not.

Rev. Michael L. Burns

My problem seems to be caused by my Charter Security Suite man by F-Secure. It seems to have started blocking Logos 4 for some reason. If I disable it, Logos runs fine. Haven't figured out how to let the seurity know that Logos is safe. I'm assuming that it's a Firewall problem. Anyone familiar with how to get the Charter Security Suite's Firewall to let Logos through?

Michael

Dave Hooton

https://community.logos.com/discussion/comment/377426#Comment_377426

Anyone familiar with how to get the Charter Security Suite's Firewall to let Logos through?

If necessary contact them via http://www.myaccount.charter.com/Customers/supportgeneral.aspx?pagetype=1

or look under Help and Support > windows > Network connections and then Firewall.