Bug: Crashed when navigate through default Bible PRS

Hi,
Would appreciate if someone else can validate, it could be my system only.
- Open a Bible, in my case NASB95 (my highest prioritized Bible)
- Hit the Right Arrow key in quick succession, if you do it long enough it crash.
Why I did this to torture the system :-)
I got a number of occasional crashes when I navigate through the Bible PRS. However, Each time it crash, I turn on Logging and restart logos to try to reproduce the crash to capture a clear log ... I was unable to reproduce the crash.
I found that in order to reproduce the crash, I have to hit the Right Arrow Key in quick succession about 20 to 30 times. Some times it is OK (?) ... this time I manage to get it to crash ... and the log here.
JK
MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1
Comments
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by the way this was what was sent to Apple after the Crash.
JK
MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1
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Hunter Clagett said:
... I cannot seem to unzip the .gz file you posted.
In terminal, the command
tar -xzvf *.gz
can uncompress the .gz file, which does have a Logos4.log file with a crash.Keep Smiling [:)]
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Hunter Clagett said:
Could you post the Logos4.log file in an uncompressed format? I am not able to reproduce that crash, and I cannot seem to unzip the .gz file you posted.
Hunter,
Sorry, I have deleted the Logs from my system. By the way all the while I send log files this way using Logos Log Scribe
http://wiki.logos.com/Mac_Troubleshooting
KS4J,
Thanks for providing the command line necessary to decompress the log file for Hunter.
JK
MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1
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Hunter Clagett said:
... I cannot seem to unzip the .gz file you posted.
In terminal, the command
tar -xzvf *.gz
can uncompress the .gz file, which does have a Logos4.log file with a crash.Keep Smiling
Hunter was probably opening it on a Windows machine, so I don't think the command would work. Posting the files as .zip files is probably the easiest thing us (if it is possible).
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Tommy Ball said:
[Hunter was probably opening it on a Windows machine, so I don't think the command would work. Posting the files as .zip files is probably the easiest thing us (if it is possible).
OK, ... the next time I will post .zip file instead.
could Daniel Bergquist who did the "Logos Log Scribe 2" please do .zip instead of .gz please, thank you.
http://community.logos.com/forums/t/25043.aspx
the official instructions from logos is here, quite a few steps [:(]
http://www.logos.com/support/mac/L4/logging
I prefer the handy work of Daniel Bergquist, just one click [:)] on top of that, a proper date/time stamp with console log, etc.
JK
MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1
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Hi Hunter + Tommy,
Looks like it is no more crashing with Logos Bible Software 4.5c SR-1 (4.53.0.2270)
Thanks
JK
MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1
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Tommy Ball said:Hunter Clagett said:
... I cannot seem to unzip the .gz file you posted.
In terminal, the command
tar -xzvf *.gz
can uncompress the .gz file, which does have a Logos4.log file with a crash.Keep Smiling
Hunter was probably opening it on a Windows machine, so I don't think the command would work. Posting the files as .zip files is probably the easiest thing us (if it is possible).
Cygwin is free open source for Windows => https://en.wikipedia.org/wiki/Cygwin that has tar and gzip packages => http://cygwin.com/cgi-bin2/package-grep.cgi?grep=gunzip Personally downloaded *.gz file (in original post) to Windows 7 then used cygwin tar -xzvf *.gz to extract Logging folder, renamed folder, then compressed to zip and attached:
8171.Logging-Jui Khiang Lim.zip
Also, Microsoft has a Subsystem for Unix Applications (SUA) => https://www.microsoft.com/en-us/download/details.aspx?id=2391 that can be freely installed on Windows 7 Enterprise and Windows 7 Ultimate editions plus Windows 2008 R2 servers. Noticed SUA tool warehouse has gzip and tar-gnu => http://www.suacommunity.com/tool_warehouse.aspx
LimJK said:Looks like it is no more crashing with Logos Bible Software 4.5c SR-1 (4.53.0.2270)
Rejoicing with you [:D]
Keep Smiling [:)]
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Tommy Ball said:Hunter Clagett said:
... I cannot seem to unzip the .gz file you posted.
In terminal, the command
tar -xzvf *.gz
can uncompress the .gz file, which does have a Logos4.log file with a crash.Keep Smiling
Hunter was probably opening it on a Windows machine, so I don't think the command would work. Posting the files as .zip files is probably the easiest thing us (if it is possible).
Cygwin is free open source for Windows => https://en.wikipedia.org/wiki/Cygwin that has tar and gzip packages => http://cygwin.com/cgi-bin2/package-grep.cgi?grep=gunzip Personally downloaded *.gz file (in original post) to Windows 7 then used cygwin tar -xzvf *.gz to extract Logging folder, renamed folder, then compressed to zip and attached:
8171.Logging-Jui Khiang Lim.zip
Also, Microsoft has a Subsystem for Unix Applications (SUA) => https://www.microsoft.com/en-us/download/details.aspx?id=2391 that can be freely installed on Windows 7 Enterprise and Windows 7 Ultimate editions plus Windows 2008 R2 servers. Noticed SUA tool warehouse has gzip and tar-gnu => http://www.suacommunity.com/tool_warehouse.aspx
LimJK said:Looks like it is no more crashing with Logos Bible Software 4.5c SR-1 (4.53.0.2270)
Rejoicing with you
Keep Smiling
With regards to the compressed archive, the assumption I made was that the archives would be going to Logos 4 Mac developers running Mac OS and so the compression format didn't matter much so long as the tools were in Mac OS to handle them. If one does want to use the archives on Windows, there is is no need to resort to installing Cygwin or Microsoft's Unix Applications. That's far too much stuff to install and too complicated for most users.
Instead, use something like 7-Zip or Winzip to decompress the archive. I'll look into making the utility spit out Zip files when I get a moment.
12-Core Mac Pro, MacBook 2.0 GHz Core Duo, Mac mini
Favorites: http://www.piratechristianradio.com http://issuesetc.org
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LimJK said:
the official instructions from logos is here, quite a few steps
http://www.logos.com/support/mac/L4/logging
I prefer the handy work of Daniel Bergquist, just one click
on top of that, a proper date/time stamp with console log, etc.
He he, thanks. I just try to keep to the "It Just Works" and "Keep It Simple Stupid" line of thinking. No one should have to digging around into the guts of their machine for something this simple. :-)
12-Core Mac Pro, MacBook 2.0 GHz Core Duo, Mac mini
Favorites: http://www.piratechristianradio.com http://issuesetc.org
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Opps, I had posted a dupe post.
12-Core Mac Pro, MacBook 2.0 GHz Core Duo, Mac mini
Favorites: http://www.piratechristianradio.com http://issuesetc.org
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Daniel Bergquist said:
He he, thanks. I just try to keep to the "It Just Works" and "Keep It Simple Stupid" line of thinking. No one should have to digging around into the guts of their machine for something this simple. :-)
Daniel,
Thanks for providing such a tool.
JK
MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1
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