error installing update

Bart Pederson

2376.Logos 4 error.tiff

 

I am running Logos 4 (Logos Bible Software 4.5c SR-2 (4.53.0.2280)) on a MacBook Pro with OS 10.7.4.  For the last week, each time I start up Logos, I am told that an update is available.  When I try to install it, I receive the attached error message.

 

Thanks for your help

Hunter Clagett

First, try running the installer to manually install the update from here: http://downloads.logos.com/LBS4/LBS4MacInstaller/Logos4Mac.dmg

If that fails, it would be very helpful to see your log files. See the instructions here to gather your logs: http://wiki.logos.com/Diagnostic_Logging

 

 

Thanks,