I have Logos on my laptop which has XP and my desktop which is Win 7. The latest update released yesterday installed and indexed fine on the Win 7 machine. The indexer is crashing on my laptop.
This is a first for me...any ideas?
Possibly because your laptop does not have enough free space on the Logos drive for the indexer to run to completion ?
My hard-drive is half-full...half-empty...only half is occupied.
I also made sure all available XP updates have been installed and I've restarted twice.
Hello J,
Can you please attempt to index again, and provide me logs after the indexer crashes? Attaching the log files that are created by following the instructions here www.logos.com/support/windows/L4/logging.
Hello J, Can you please attempt to index again, and provide me logs after the indexer crashes? Attaching the log files that are created by following the instructions here www.logos.com/support/windows/L4/logging.
Hi
I have the logs but I'm not sure who you are and second where you want me to send them. I'm thinking I've heard your name in tech support at Logos but not sure.
Please advise.
Tommy...got it...Logos employee...the little Logos icon.
So let me know where to send the log file.
Just attach them to your next post here. Click the paperclip icon in a reply, and navigate to the file(s) you want to attach.
Thanks Tommy...called in and talked to Steve and we thinks we have it dealt with.
Thanks again.
Hi J,
Steve mentioned he talked to you. I'm glad everything is sorted out.
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