Here is my log file:
2158.Logos4.log
Here is my log file: 2158.Logos4.log
Looks like it's syncing some things but not your notes, or some of your notes. The error states that the status code has an error. There's no way to tell if the error is on your end or on the Logos server end. Either way, it's going to probably require tech support to fix it.
One thing to try, with very little hope of success (IMHO) is to change anything in any note file and see if that resets the status code on your end. It has little chance of success, because even if this status code was on your end it could be unique to a specific note file. You'd have to do that for each note file on your system. It would be incredibly easy to miss one. Plus, we don't know if updating the note file would reset the code that is causing the problem. A support tech might know what this means, without inside info on how Logos syncing works, we can only guess.
bump
Here are my log files from today.
8880.Logos4.log
6087.Logos4Error.log
I've seen logs recently from another user with a very similar error. I'll pass yours on to Development for further investigation.
Tom, I've got some additional logging running on the server now. Can you try syncing your notes again so that we can try to figure out what's going on?
Thanks,Mitch
Tom, I've got some additional logging running on the server now. Can you try syncing your notes again so that we can try to figure out what's going on? Thanks,Mitch
Here are my new logs
2845.Logos4Error.log
1581.Logos4.log
Thanks Tom,
I need you to sync one more time. It is likely that I will need to look at your notes.db file to investigate further. Can you zip that up and send it to Tonya at feedback@logos.com?
If you have need of any clarification, feel free to leave a response here.
Thanks!Mitch
6712.Logos4.log
3252.Logos4Error.log
I cannot email the notes.db file because it is too large. The notes.db file is over 99 Meg.
I'll add them to the case and let Mitch know. Thanks Tom.
Tom, I've deployed a fix to the server, so you should be in business again.
Let me know if this is not the case.
Thanks, it is working
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