Reading plans don't seem to update on home page (in v3)

Graham Criddle

On my homepage the reading plans are currently shown as below:

As you can see, the plan for "Letters and Homilies" is ticked and shows that I should start on page 337.

However, if I open up the Reading Plan document it shows (correctly) that this was read yesterday.

If I click on the link in the home page it takes me to yesterday's reading (which is consistent with what it is displaying)

So it looks as though the information on the home page is not being updated correctly.

This is not just an issue with this resource but seems to be the case with all my plans.

Anyone confirm this?

Any thoughts / suggestions?

Graham

Graham Criddle

Having just entered this post I went back to my iPad and it is now correctly showing today's reading!

This reminds me of the time zone issues that used to occur with daily readings (I am in the UK and it has just turned 9am) so I wonder if that is behind what is going on here?

Graham

JT (alabama24)

https://community.logos.com/discussion/comment/392371#Comment_392371

Graham - I am not sure if this is the issue or not, but the Logos app often needs to be shut down completely (via the multitask bar) for things like this. If you see this problem again, try doing that and see if it rectifies the situation.

Graham Criddle

https://community.logos.com/discussion/comment/392424#Comment_392424

Thanks Alabama

The fact that the problem resolved itself as the clock ticked over to 9am is what led me to think it is another occurrence of the timezone issue which has affected the way Devotionals are handled from the early days of the iPad app.

But I have just looked again and I have another Reading Plan (NIV in a year) which according to the Devotions page wants me to read Psalm 86-88 today which I have already done - as correctly reported in the Reading Plan document.

If you see this problem again, try doing that and see if it rectifies the situation.

I have just shut down and restarted the app and the problem persists.

So there is a problem there, but it is not as simple as a timezone issue.

Graham

 

GregW

https://community.logos.com/discussion/comment/392429#Comment_392429

I am also in the UK and had a similar issue with my NA27 reading plan today, but it happened this afternoon.  I had done the RP this morning on my laptop, but it didn't update on my iPad until mid-afternoon, so in my case it was about delayed sync rather than time zone problems. 

Graham Criddle

https://community.logos.com/discussion/comment/392429#Comment_392429

This seems to be working better now - were there any changes done at the Logos server end to address this or is it likely that this problem will come back?

 

Graham Criddle

https://community.logos.com/discussion/comment/394334#Comment_394334

And the problem is back!

Any thoughts on this?

Graham Criddle

https://community.logos.com/discussion/comment/394655#Comment_394655

Any ideas on this?

I seem to get this problem about a third of the time when trying to access reading plans

Thanks, Graham

Graham Criddle

https://community.logos.com/discussion/comment/400517#Comment_400517

Just thought I would refresh this one after observing the same problem again today

The first screenshot shows how my reading plans were presented just after 8am today (UK time)

Ignore the top one - I had done that reading earlier this morning.

But the third and the fifth show completed readings from the previous day - probably read about 10:30pm the previous evening.

The second screenshot shows the state about half an hour later:

As you can see the third and fifth entries are now correct.

I hadn't accessed these plans on the iPad during this time but I had started Logos on my desktop which might have triggered something.

Is this a timezone issue - which seems unlikely with things changing within 30 minutes within the same hour - or something else?

Thanks, Graham