Reading Plan Conflict

Sheldon Ko

When I open my reading plan on my PC (Running windows 7, 64 bit), I experience problems when I click on the calendar and list tab. For example, when I click on the calendar and list options, nothing displays. Also, by clicking on these two tabs the logos 4 screen that is behind the reading plan window will display black as if the computer is freezing. I have to close the reading plan window and minimize the logos program and then reopen it for the screen to reappear normal again. 

Rich DeRuiter

Sheldon Ko said:

When I open my reading plan on my PC (Running windows 7, 64 bit), I experience problems when I click on the calendar and list tab. For example, when I click on the calendar and list options, nothing displays. Also, by clicking on these two tabs the logos 4 screen that is behind the reading plan window will display black as if the computer is freezing. I have to close the reading plan window and minimize the logos program and then reopen it for the screen to reappear normal again. 

You are running 4.6 SR-1. Update to 4.6 SR-2 (released today).

This bug is supposedly fixed in this release (see note here).

Sheldon Ko

https://community.logos.com/discussion/comment/396684#Comment_396684

Thanks you for the response.I did the update and the same problem resulted.

Rich DeRuiter

https://community.logos.com/discussion/comment/396812#Comment_396812

Sheldon Ko said:

Thanks you for the response.I did the update and the same problem resulted.

If you are getting this problem after updating to 4.6 SR-2, please post your logs here after a crash and before restarting Logos.

Sheldon Ko

https://community.logos.com/discussion/comment/396821#Comment_396821

I am running 4.6 SR-2 and am still experiencing the same error with the reading plan. Attached is the log file. 

 

Thanks,

 

Sheldon

Rich DeRuiter

https://community.logos.com/discussion/comment/396975#Comment_396975

Sheldon Ko said:

I am running 4.6 SR-2 and am still experiencing the same error with the reading plan. Attached is the log file. 

Your Logos4.log has a later time stamp than the Logos4Error.log, and appears that Logos ended normally.

Next time there is a crash, upload all the log and txt files before restarting Logos.

The error reported in the error log shows an issue with BitmapFrame. I'm not sure what this refers to, or how to fix it. I suspect it will take someone from tech support to resolve this. Until then, you may want to manually note your reading, and once you get this fixed, you can update the reading plan. Or, you could just delete the one reading plan, and begin a new one. Or you could just wait until Monday and find out what tech support can do for you.