I accidentally deleted a notes file and I really need it back. Can this be done?
Hi Timothy
Logos Customer support have been able to retrieve them in the past - suggest you contact them. Details are at http://www.logos.com/about/contact
Don't make any further changes until speaking with them
Graham
Hi Timothy Logos Customer support have been able to retrieve them in the past - suggest you contact them. Details are at http://www.logos.com/about/contact Don't make any further changes until speaking with them Graham
If you are using something like 'Time Machine' then they may be able to tell you where to retrieve the file from.
They do it from their servers.
I did it myself by closing logos, going completely offline, restoring the Documents file from a Time Machine Backup. Making one small change to a note, closing logos, opening it again, then going on line, closing again, opening again, and it was back! I dont' know if all these steps are necessary, but it took about an hour to finally nail down the procedure. The person at logos support couldn't do anything with deleted note files. Maybe I just got someone who was new...
The person at logos support couldn't do anything with deleted note files. Maybe I just got someone who was new...
Perhaps so. They can restore the file.