1. Cited By - can't access options
2. Cannot do a copy & paste to convert the results into a work list.
I'm unsure what you mean by this. Can you provide steps to reproduce and screenshots?
Thanks for the suggestion.
When Cited By is docked at the right hand side of the screen, the resource menu doesn't work. It only works if you undock it.
I get the menu whether Floating or docked on RHS (narrow panel).