Confusing "Resource Download" Pop-Up Message

Hi,

For some reason that I am unable to figure out, I am getting a Resource Download Pop-Up message for an on-line resource that is not in my library. The reason I am confused is because I already know that it's not in my library - I don't want to download it - I don't care about downloading it. Why am I getting this message? I've pressed OK to dimiss the message....stopped and retarted Logos...shut down and restarted my iPad....still.... Every time I start Logos or go to my library I get this pop-up message. Very confusing and somewhat annoying. Clearly, I've done something somewhere that is causing this.

Screen shot below. Help please!

Blessings,

Steve

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Comments

JT (alabama24)

I've seen this happen a couple times before, but just to clarify:

When you say its not in your library, do you mean that you don't own this resource?
Which version of the app are you running?
Did you do a FULL shut down of the device?

If you don't have too many downloaded resources, you might want to try deleting the app and reinstalling it.

Deacon Steve

Hi Alabama,

Thanks for your reply. The answers to the questions are:

1. Correct. I do not own this resource. It's one of those that appears in my library list but not only accessable on-line.

2. Logos Version 3.0.3, iOS 6.0, New iPad (iPad3)

3. Yes, I did a full shut down of the device.

I have 650 resources on the device...I have not attempted a deleate and reload yet.

Blessings,

Steve

JT (alabama24)

I do not own this resource. It's one of those that appears in my library list but not only accessable on-line.

I am not sure what you mean… Do you mean that you DON'T own it, but it is one of the free books which you can only view online? I don't know what you mean by "not only accessible on-line."

Do you own a base package or the NAS Electronic Bible Library? It comes with both. HERE is a link. If you do own this resource, the "add to cart" should be greyed out.

JT (alabama24)

By the way… I had the same error message with a different resource in a previous build… Without Logos jumping in, I don't really have any other advice except for a reinstall. Since you are worried about redownloading resources, I would wait for a response from Logos.

Deacon Steve

My bad...gramatical error. Correct as you stated, it's one of the free online resources. Not part of my library or my base package.

On your second question: Yes, I have the Catholic Scholars base package. The subject resource is not part of that base package. The "add to cart" is "active" (not grayed out).