logos 4 mac crash
last night logos was crashing immediately after loading my home screen. here is the archive log from this am (when it worked) of course, and not from last night when i needed it and was writing a paper...
help appreciated.
jasen65143.Archive.zip
Comments
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Jasen – Sorry you are having troubles. [:S]
You need to enable logging, allow L4 to crash, grab the new logs and submit them again. To enable logging, please read this WIKI ARTICLE.
macOS, iOS & iPadOS |Logs| Install
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Jasen Ashdown said:
help appreciated.
Welcome [:D]
Logos 4.6a SR-2 is crashing while syncing stuff; suggest contacting Logos Technical Support => http://www.logos.com/contact
Work around is using Logos 4 Mac to work offline; wiki has => http://wiki.logos.com/Logos_4_Keyboard_Shortcuts_For_Mac that includes sign-in tip.
Keep Smiling [:)]
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I have had crashes with L4 on my Macbook Air since I purchased the laptop. when looking at crash reports and the Mac Console it seems to always point at the indexer. Logos support after reviewing the logs also stated the same. My hope is L5 will fix this issue.
Also other L4 users on the Mac have had the same issue.
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about 3 days ago my Logos 4 began shutting down unexpectedly after running for approximately 3 minutes from start up.
I purchased L4 Mac when it was still in the beta stage. Sometimes I think it still is.
Love the tools, the technical stuff is beginning to aggravate me though.
I have no idea what a "log" is. I'm a preacher, not a computer science major.
I need to get my L4 back to where it works at least most of the time again.
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Tim Ogle said:
I have no idea what a "log" is. I'm a preacher, not a computer science major.
Suggest calling Logos Technical Support => http://www.logos.com/contact
With your permission, Logos Technical Support can share your desktop so they can look at your diagnostic log files.
Apologies: without looking at Logos diagnostic log files, personally have no clue what is crashing. The log files provide historical context for crash(es). Wiki has => http://wiki.logos.com/Diagnostic_Logging#Mac
Keep Smiling [:)]
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John McKenna said:
I have had crashes with L4 on my Macbook Air since I purchased the laptop. when looking at crash reports and the Mac Console it seems to always point at the indexer. Logos support after reviewing the logs also stated the same.
The Indexer is disk intensive; wonder about running Apple Hardware Test ?
Wiki => http://wiki.logos.com/Mac_Troubleshooting#Slow_Performance includes a link for Solid State Disk reconditioning.
Keep Smiling [:)]
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John, The same issue here ... not an issue until the auto update did the most recent update.... once it was updated, crashing each time Logos 4 was opened.... (using Mac Air).
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Bob Hawley said:
John, The same issue here ... not an issue until the auto update did the most recent update.... once it was updated, crashing each time Logos 4 was opened.... (using Mac Air).
Bob – Welcome to the forums! Sorry you are having troubles.
Please use the links in my post above to learn about logging. When you have acquired logs, please create a new thread, explain the problem and attach the logs.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
Bob Hawley said:
John, The same issue here ... not an issue until the auto update did the most recent update.... once it was updated, crashing each time Logos 4 was opened.... (using Mac Air).
Welcome [:D]
Apologies: without looking at Logos diagnostic log files, personally have no idea what is crashing; have seen a number of Logos 4 crash causes on Mac and PC.
If using a Logos 4 stable release, one option is contacting Logos Technical Support.
Personally curious about Logos 4 version ?
Keep Smiling [:)]
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Jasen,
Can you please upload and attach the database located at /Users/jasenashdown/Library/Application Support/Logos4/Data/txrxk5vz.cur/ReverseInterlinearManager/reverseinterlinearmanager.db?
Mac Developer
Faithlife0
