BUG: Top Panel Covered by Clock

Chris Ritter
Chris Ritter Member Posts: 14 ✭✭
edited November 21 in English Forum

I have experienced an issue where the top button panel is covered by the clock.  When this occurs, I cannot use the search box because the keyboard does not show up when I tap in the search box.  See the image below for an example.

I am using the iPhone 5 with IOS 6.0.1 and Logos version 3.0.3.1585

I always have this problem if I do the following:

-Open Logos, go to Library, Tap the "i" next to any resource then return to the library screen.

I have tried everything in the list below to resolve the problem.  Everything below resolves the problem until I do what I explained causes the problem.

-Close Logos completely by closing it and then closing the background process. 

-Restart iPhone

-Delete Logos app and download it again from the app store

 

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Comments

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489

    Good job on the post Chris! Hopefully a Logos tech will see it soon. [:)]

    macOS, iOS & iPadOS | Logs |  Install

  • Thomas Ball
    Thomas Ball Member, Logos Employee Posts: 3,261

    I've seen this happen with multiple apps on my iPhone in the past, but I've never been able to reproduce it on command. The next time either of you get it to happen can you post the logs? I'm pretty sure this is an iOS bug, but I'm not sure and post logs can't hurt.

     

     

     

  • Chris Ritter
    Chris Ritter Member Posts: 14 ✭✭

    Sorry for the late reply to this.  I have since upgraded to Logos version 3.1.1.1744 and can no longer reproduce this issue.

     

  • John R. Lamb
    John R. Lamb Member Posts: 2

    I have this problem as well where the clock does not auto-hide in Logos when you are on the library screen.  If I'm on the page with 4 icons across the top, the clock banner will obscure them and stay obscurred unless you hit the settings icon.  That particular icon works ( the clock will hide), but it does not auto-hide with the other three icons.

    I'm on the iphone 5 with the latest ios.  6.0.1

    Thanks,

    john

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489

    I have this problem as well where the clock does not auto-hide in Logos when you are on the library screen.

    John - Welcome to the forums! 

    If you haven't tried deleting and reinstalling the app, you should do that. NOTE: you will lose your downloaded resources.

    macOS, iOS & iPadOS | Logs |  Install

  • Mark Barnes
    Mark Barnes Member Posts: 15,432 ✭✭✭

    I have this problem as well where the clock does not auto-hide in Logos when you are on the library screen.  If I'm on the page with 4 icons across the top, the clock banner will obscure them and stay obscurred unless you hit the settings icon.  That particular icon works ( the clock will hide), but it does not auto-hide with the other three icons.

    I have this problem from time to time (also in iPhone 5). When it occurs, the keyboard won't show up when you click in the search box.

    The only solution I have is to fully close the Logos app and reload it. (Back to the home screen, double click on home, press and hold on the recently opened apps, then click the cross next to Logos). A reinstall has never been necessary.

    This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489

    A reinstall has never been necessary.

    The only solution I have is to fully close the Logos app and reload it.

    Thanks for the assist Mark. I don't know why that wasn't my first suggestion… [:S]

    macOS, iOS & iPadOS | Logs |  Install