License transfer

Last Friday (a week ago), I paid $20 for a license transfer fee. No hassle. Now, I'm told by another user that he spoke with a CS rep who told him that Logos no longer allows the transfer of licenses. If this is true, it must be a decision made in the past few days. What have y'all heard?

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Dave Hooton

nothing!

Jack Caviness

Last Friday (a week ago), I paid $20 for a license transfer fee. No hassle. Now, I'm told by another user that he spoke with a CS rep who told him that Logos no longer allows the transfer of licenses. If this is true, it must be a decision made in the past few days. What have y'all heard?

There was a discussion a few weeks ago about a rumor that Logos had frozen license transfers till after the first of the year. However, if you were about to complete a transfer last week, the rumor could be false, or the CS rep was uninformed.

Daniel Lee

https://community.logos.com/discussion/comment/46102#Comment_46102

Last Friday (a week ago), I paid $20 for a license transfer fee. No hassle. Now, I'm told by another user that he spoke with a CS rep who told him that Logos no longer allows the transfer of licenses. If this is true, it must be a decision made in the past few days. What have y'all heard?

There was a discussion a few weeks ago about a rumor that Logos had frozen license transfers till after the first of the year. However, if you were about to complete a transfer last week, the rumor could be false, or the CS rep was uninformed.

I was told no base package license transfers until January, but individual resource transfers (especially for those purchased outside Logos, or at least those not included in calculating upgrade pricing) are still eligible for transfer, pending a call to CS to get the paperwork submitted and a $20 fee.

Jack Caviness

https://community.logos.com/discussion/comment/47245#Comment_47245

I was told no base package license transfers until January

Maybe that is what I heard. You know we old folks can hardly concentrate through a complex sentence. Give us simple statements without commas and semicolons [8-|]

thanks for the clarification