logos crashed and will not open

Cammy kuchenski
Cammy kuchenski Member Posts: 3 ✭✭
edited November 2024 in English Forum

6758.Archive.zip

 

I am desperate to get logos working, i need it for homework. Logos will not even open anymore

Comments

  • Welcome to the forums Cammy. Have you tried holding down the ctrl key while trying to start it, also, have you restarted the computer? What were you doing when it crashed?

    Mission: To serve God as He desires.

  • Mark Smith
    Mark Smith MVP Posts: 11,822

    I am desperate to get logos working, i need it for homework. Logos will not even open anymore

    Cammy, the following file is corrupted:

    /Users/vmadmin/Library/Application Support/Logos4/Documents/bbgwm0m2.o1b/UserPreferences/PreferencesManager.db

    You will need to navigate to that file and delete everything (should be two files) in the UserPreferences folder. This will cause you to lose some of your personal setting in Logos and force you to set things back up the way you like them, but it should get you past the error.

    Pastor, North Park Baptist Church

    Bridgeport, CT USA

  • Jack Caviness
    Jack Caviness MVP Posts: 13,592

    Cammy:

    Saw Mark's post after typing this one, so I have looked at your crash log and revised my original comments.

    From your logs, I see that you are using a Mac.

    However, your Logos4Crash log indicates

    [quote]Program Version: 4.6a SR-2 (4.61.0.3360)

    Mac OS Version: 10.5.8

    Architecture: i386

    Model: MacBookPro4,1

    Processor count: 2

    Time: 2012-11-12 13:49:56 +13:00 (2012-11-12T00:49:56Z)

    Installed memory: 2,048 MB

    Install path: /Applications/Logos Bible Software 4.app/Contents/MacOS/lib/

    L5 is not compatible with Mac OS 10.5.8. Are you using L4 or L5?

    Are you attempting to open Logos from an icon on the dock? If so, you may be attempting to open L4. Look in your Applications folder. If you have two Logos icons, you need to delete "Logos Bible Software 4" and the icon from the dock. Try opening "Logos Bible Software 5". If that opens, you will now be good to go.

    If you do not have the old L4 app still in your Applications folder, Try opening L4 and immediately depress the Command key. When the log in screen appears, select open with a blank layout. 

    Then, let us know what happened

  • Cammy kuchenski
    Cammy kuchenski Member Posts: 3 ✭✭

    I have been using Logos 4, i tried this both working online and offline and it crashed immediately still.

  • Mark Smith
    Mark Smith MVP Posts: 11,822

    I have been using Logos 4, i tried this both working online and offline and it crashed immediately still.

    Did you delete the files I pointed you to?

    If it still crashed please attach the log files.

     

    Pastor, North Park Baptist Church

    Bridgeport, CT USA

  • Cammy kuchenski
    Cammy kuchenski Member Posts: 3 ✭✭

    At first i had difficulty finding the file, but i found it. Logos will open, though it pretty slow. Thanks, ill let you know if it crashes again!