L5 Mac Bug: Crash when clicking on Link

Well, the honeymoon is over. Tonight was my seventh crash of Logos 5. Time to submit logs!

Versions: Mac L5 SR-4 and OSX 10.8.2

Resource: Reading Corley, Bruce, Steve Lemke, and Grant Lovejoy. Biblical Hermeneutics: A Comprehensive Introduction to Interpreting Scripture. 2nd ed. Nashville, TN: Broadman & Holman, 2002.

When I clicked on a link on page 358 '(Barth, III/4:498)', I got the spinning pizza and then Logos crashed. Attached are my logs.

3513.LogosLogs Donovan Palmer 20121119-214401.gz

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Donovan R. Palmer

Bump! I don't want this to get lost in the forum traffic now that the windows and mac forums are combined! [:S]

Jon

The 5.0a beta is up to a release candidate so it might be worth trying that and seeing if the problem disappears... (If it still occurs posting crash details in the beta forum is less likely to get lost in traffic)

Donovan R. Palmer

https://community.logos.com/discussion/comment/428494#Comment_428494

I'm on a limited internet connection, so I have stayed away from the beta. Normally when I post logs to the Mac forum, I get a response. I would appreciate it if Logos would indicate if they are changing the way they are collecting user feedback.

Thomas Ball

https://community.logos.com/discussion/comment/428511#Comment_428511

Donovan,

Could you post the support info on the resource you're clicking the link from? And how many other resouces/panels do you have open?

Donovan R. Palmer

https://community.logos.com/discussion/comment/428593#Comment_428593

Eight panels - 4 of which would be resources and the others tools (favourites, powerlookup, text comparison and a note file)

Thomas Ball

https://community.logos.com/discussion/comment/428608#Comment_428608

Eight panels - 4

Separate panels or are you counting tabs in your 8? If it really is 8 separate panels can you see if reducing the amount of panels by combining some of them into tabs within panels to see if the behavior persists?

Donovan R. Palmer

https://community.logos.com/discussion/comment/428648#Comment_428648

Three separate panels. Below is a screenshot.

Donovan R. Palmer

https://community.logos.com/discussion/comment/428655#Comment_428655

Bump to see if further information is required.

Donovan R. Palmer

https://community.logos.com/discussion/comment/429141#Comment_429141

One more bump before this dies a quiet death! [8-|]

Jack Caviness

Resource: Reading Corley, Bruce, Steve Lemke, and Grant Lovejoy. Biblical Hermeneutics: A Comprehensive Introduction to Interpreting Scripture. 2nd ed. Nashville, TN: Broadman & Holman, 2002.

When I clicked on a link on page 358 '(Barth, III/4:498)', I got the spinning pizza and then Logos crashed. Attached are my logs.

Is this the only resource with this problem? Cannot check as I do not have this resource.

Donovan R. Palmer

https://community.logos.com/discussion/comment/429877#Comment_429877

Hi Jack! Nice to hear from you. I've had L5 crash on clicking a link before, but this was the first time with this resource. It has not occurred since.

Donovan R. Palmer

https://community.logos.com/discussion/comment/429887#Comment_429887

Last bump before it dives into the abyss!

Dave Hooton

https://community.logos.com/discussion/comment/431974#Comment_431974

It's the (Mac) "too many open files" issue which is well documented in other threads!

Donovan R. Palmer

https://community.logos.com/discussion/comment/432066#Comment_432066

Thanks. I have submitted a total of four bug reports with logs (albeit one may not be complete) and haven't had any response from Logos. I'll interpret the silence as 'we are working on it'... rather than we are maxed out on the release of L5, so it was an effort in futility! [:)]