BUG: Logos 5.0a (5.0.1.0220) Mac - Can't Print/Export Graph Results

Jim Erwin

Hello,

I know there may be a better place to post this. I am not sure. I tried to search the forums for this problem. I like the new Logos 5. But since the latest stable upgrade, I can't print or export graph results. I get the spinning beachball on my Mac when this happens and then it crashes. 

Has anyone had similar problems?

Keep Smiling 4 Jesus :)

Jim Erwin said:

I get the spinning beachball on my Mac when this happens and then it crashes. 

Would like to look at diagnostic log files; wiki has => http://wiki.logos.com/Diagnostic_Logging#Logos_5_for_OS_X

Please elaborate about Print/Export Graph Results; ideally with steps to replicate crash(es).

Keep Smiling [:)]

Jim Erwin

https://community.logos.com/discussion/comment/431147#Comment_431147

Example:

 

I do a Bible word study on εκδικεω.

I go to the bottom and click under "Textual Searches" New Testament. 

This opens the results in another window. 

The lemma comes up and I press the "Graph Results" button. 

Graph Bible Search Results comes up in another tab. It shows a bar graph. 

On top left, I press Print/Export. 

Window comes up and it tries to process. Spinning Beachball comes. and the program crashes. 

I will send logs in a minute...

 

 

 

Mike Binks

https://community.logos.com/discussion/comment/431223#Comment_431223

I have tried following these steps and I don't get the spinning beach ball  or the crash.

In fact everything seems to work fine until I get to the actual printer and remove the pristine piece of plain white paper with nothing printed on it!

Jim Erwin

https://community.logos.com/discussion/comment/431406#Comment_431406

5531.Logos.txt

Keep Smiling 4 Jesus :)

https://community.logos.com/discussion/comment/431625#Comment_431625

Jim Erwin said:

5531.Logos.txt

Noticed crash after a sync download; memory allocation for 2 GB failed.  Suggest contacting Logos Technical Support => http://www.logos.com/contact

Keep Smiling [:)]