Logos 4 crashes

Ronald A Huizar

Logos on one of my computers is not used often.  Yesterday I tried to use it and it crashes.  I uninstalled and reinstalled it.  I started getting a DB mismatch error.  I downloaded 4.6 and installed it again.  The logs are attached.

I have another computer that is working.

Please help.

 

Bradley Grainger (Logos)

I haven't seen this specific error before, so this suggestion is a bit of a shot in the dark. It's possible that some of the components Logos 4 uses weren't updated when it was reinstalled. Try opening the following folder in Windows Explorer:

C:\Users\Ronald Huizar\AppData\Local\Logos4\System

Then find three files that have names beginning with "Xceed" and delete them.

Open Control Panel and go to "Uninstall a program". Select "Logos Bible Software 4" in the list, then click "Repair" (in the bar across the top of the list of installed programs). Once this completes, restart Logos 4; does it still crash?