Social / community features in Logos 5 and beyond
Comments
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Please clarify.
Am I at anytime in the future going to lose the ability to run passage guides, exegetical guides, etc. when off line? Is the desktop application going to become another version of the (nearly useless when offline) mobile app?
I hope I don't sound rude or ungrateful, but If that's the case, then it's not the product I thought I was buying and I need to reconsider my purchases. I have no problem with future features using/requiring the internet-it is an excellent tool-use it! I have no problem with monitoring my usage-I'll plug in a web cam if you like! (However, I do think it extremely inconsiderate to force it on others who view it differently). But I would be extremely disappointed to see functionality that I currently have go away when unable to connect to the internet. That's not the product I wanted.
Would you please clarify this issue?
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There is also the consideration of the
needs of the minority. If statistics are gathered to see what is done
most in Logos, then by effect what is done least is considered of
less importance in development (regardless of how important it is to
some users).We have already seen this with the
total abandonment of Windows XP platform development."As any translator will attest, a literal translation is no translation at all."
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Graham Owen said:
This may be an aspect of it but I also think that there are 2 distinct issues here:
- The analysis of our data by Logos, here I tend to agree that there is no violation of my privacy and accept that this may lead to useful ideas and help others. So in principle I'm OK with this as long as the tasks that do the data collection on my PC are designed so that they do not interfere with the programs performance and responsiveness.
- The access, storage and presentation of this data, here I personally want a global default set to off and I'm waiting to be able to turn off the community ratings and tags. Might be nice to know that it is there if I want it but I really do not want this data stored on my PC or being referenced on line in a way that slows my PC down.
This may be an age thing but as far as I am concerned there would need to be clearly documented and agreed standards for the community rating and tag features before I would consider using them. Even if we set aside the denominational/theological challenges of this star ratings, whilst widely used, are incredibly subjective and tagging is incredibly personal and difficult to agree on. Get a group of us in a room for an hour and we would struggle to decide whether the correct format for the tag for a book that we have read is:
- Read
- READ
- read
- Some other equivalent i.e. Completed, Finished, etc.
- An abbreviation i.e. Rd, RD, rd, etc.
In a sensible sized group where we were committed to working together we might get an agreement but finding a system that works for 1 million users will be difficult.
I appreciate the vision that Bob has for the Logos community but sat here in the UK using Logos to help me pastor a Church here I really don't want the distraction that comes from a set of information that is of dubious value to me. I appreciate that this might be harsh, and possibly a bit 'spiritual' sounding, but I'm really not interested in what other people think is interesting I'm more concerned in finding what God says is interesting and I personally do not need a lot of other voices crowding His out.
As I have said, take my data, make it anonymous, and display it for those who want it but PLEASE let me turn off globally what I see as a pointless distraction.
This can already be accomplished by right clicking the visual filter and turning off for all resources.
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Since secure data is of little concern perhaps Mr. Pritchard would freely give us his private cell phone so we could contact him in more convient ways....you know its all in the public domain anyway.
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Paul Golder said:
I mean it's not like people lose
their jobs, or marriages by what they post online. And it's not like
some Christians are hunted down and imprisoned or killed for what the
authorities have discovered on the internet...I am assuming this is playfully sarcastic :-) I have known of many cases of both... So yeah, i can get a bit paranoid. But just because you're paranoid doesn't mean someone isn't out to get you ;-)
heehee
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Bob Pritchett said:
Your grocery store didn't ask you before data mining transactions (even cash transactions!) to learn that people who buy peanut butter also buy jelly and bread, and you probably didn't care.
The analogy isn't correct. The difference is that data acquisition on our purchases is normal, but that while the vendor/manufacturer have the right to monitor sales in their own store, they don't have the right to see what we do with our purchases after we have bought them e.g. what we eat our jelly with at home. Even though for digital downloads/sales, the fact that the sales and usage are done on the same computer, tehre should still be a distinction between the two. Logos has the right to sales/support stats, but for what started out in life as a desktop application, anything more than that really should have our permission, which can only be granted when there is an option to not give it, not the option it seems that we have at present which is 'like it or lump it' (I don't know if that expression is well known across the pond, but I assume you know what I mean - either live with it or stop using Logos software).
And over and above program usage stats, privacy of user data (Documents etc) should be assumed without question, unless permission is granted otherwise. This is what the EULA states, but the aggregation of popular highlights, community ratings/tags, shows that this is not being adhered to, as far as I see it. While this is not a big issue as it stands, it could be a concerning trend beginning.
Bob Pritchett said:The "I have confidential stuff in my notes" theme is a red herring. If it's that secret, you shouldn't type it into your computer -- in any application.
Bob, with respect, in my view the argument that nothing can be confidentially stored on a computer is a serious overreaction, and does not correlate well with the reality that much is stored confidentially on computers worldwide. It appears like a poor excuse for not giving us privacy controls. No IT system or developer that I know of takes the view that because of data breaches being a possibility/reality, that it is pointless to take steps to try to maintain data security - the opposite is the case, they try harder to do so. Instead of such a response, I would have expected to hear that
because of such data integrity concerns, Logos is taking extra steps to
increase the privacy/confidentiality of users' data etc. But what I see is the opposite where user data is being shared as community data, even though it is the fairly innocuous aggregation of anonymised highlighting and ratings/tags at the minute.The "eat all you can" pricing model seems really interesting - I love the sound of it. Yet, I hope you're not arguing that because of a future feature that we might want, that we're not going to be offered usage or data privacy/confidentiality because future features may depend on the collection of data to make them work. If it were a choice between features and privacy, give me privacy any day.
There are number of distinct things relating to this thread: (i) program usage stats feedback, (ii) confidentiality/privacy of user data in Documents etc, (iii) syncing or backup of user data, (iv) download and display of community data (v) ability to keep internet usage to download resources without having sync/updates etc require lots of bandwidth first, (vi) the need for feedback to allow some new features to function, and probably more. I wouldn't like the argument to be flattened to a few (minor?) issues e.g. (i) or (vi), and the baby to be thrown out with the bathwater regarding other issues.
But while I have strongly held views on these topics, don't let that give the impression that I'm very critical of Logos generally. It's fantastic software, and a real blessing to me in ministry, for which I'm truly grateful for all the work that has been put into it... [:)]
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EmileB said:
I am assuming this is playfully sarcastic :-) I have known of many cases of both... So yeah, i can get a bit paranoid. But just because you're paranoid doesn't mean someone isn't out to get you ;-)
heehee
After all, there are only two kinds of people in this world: The paranoid, and those who don't know what's really going on...
[;)]
"As any translator will attest, a literal translation is no translation at all."
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It does amaze me a bit at how quick to insult with their "silly", "nonsense", etc tags and dismissive some are toward concerns or just plain preference that Logos keep their community based plans out of our purchased resources and let us opt out of data mining.
As I've already stated, comparing the data mining to Google has one distinguishing difference - we do not purchase our searches on Google. Comparing to being tracked through browsers ignore the incognito modes that have been implemented into browsers specifically for users who choose to not be tracked from their own computers.
Comparing a sending Microsoft crash logs from a purchased product like say Microsoft Office to what Logos is doing dismisses a major fact - that you have a choice whether to send the logs or to share anonymous data.
And by far to quote some of you who call some points or opinions silly, to compare it to a grocery store tracking how many people buy peanut butter and jelly together is an insult to our intelligence. This would be a justified comparison if Logos was tracking our purchases and collected data like those who bought NICOT/NICNT also at a high percentage purchase the Pillar Commentary sets...
However what Logos IS doing is comparative to the grocery store tracking the peanut butter and jelly after you purchase it and put it into your personal cabinet to track what type of bread you use, what time of day you eat it and how many times a day you eat it.
These statements of making a "mountain out of a molehill" because Logos wants to do this and someone dare disagree as a paying customer are uncalled for, as is any negative view towards those who have stated they will no longer purchase from Logos if this does not change. Consumers have a right to share what they choose and what they do not choose to share.
Once again I find myself wondering why not just squash the mountain and the molehill by simply implementing an opt-out feature - that allows 100% use of the software and 100% exclusion from the anonymous data collection - Is it really that hard?
Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14
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Bob Pritchett said:
We don't plan to take away the ability to read books offline without the Internet, and we haven't disabled Logos 3 or 4 or your ability to use older versions of the software. Some future new features, though, will need the web -- the data will be there, and won't fit locally.
That's how I understood what you were saying, Bob, and I would understand and agree with that. You have a great vision... and its your company! Just was a little nervous when you said that Logos would try to do that for as long as possible... which suggested slightly that the time could come when such a position would (have to?) be abandoned. Thanks for reaffirming what I thought you were trying to say. Naturally, new features based on the new direction of Logos, that couldn't be downloaded and used locally due to size, would HAVE to be accessed online. That only makes sense. Those of us who might not have sufficient access to the Net will just have to forgo such new features.. So as I said in my post... as long as whatever incarnation of the basic engine allows me to maintain the ability to access the existing resources and features I have... (and I don't have to pay for features I physically can't access ;-) ) ... well, I'm right with you. Go for it!
Bob Pritchett said:If you have information / data / comments that would cause enormous damage if disclosed, or risk your freedom in an oppressive country, do not put it on a computer. I don't mean don't put it in Logos, I mean don't put it in digital form, on any device, anywhere. There's no adequate digital protection, and you should plan for everything you type to be disclosed. Someday people will, if only for idle entertainment purposes, write software that you can plug a thrown-away laptop or hard drive into and upload it all to a massive search engine in the cloud. This isn't a "Logos-specific" issue. This is common sense. And your biggest risk isn't even our server being hacked -- it's a trojan, a virus, a key-logger, losing your smart phone, walking away from your logged-in computer someone else has physical access to, etc.
Yes, definitely, Bob. You are exactly right. That's generally the approach I take... because I HAVE to here. If folks are simply even uncomfortable with uploading personal files, I can respect that also.... I just never understood why folks simply didn't choose to not use notes or prayer lists in Logos if it bothers them. If it doesn't bother you, go ahead and use those features. If it does, refrain... Your choice.
Bob Pritchett said:With that said, we are listening and will improve our controls here.
I really appreciate that, Bob. Thank you. I posted earlier that in my opinion, "asking" (and respecting someone's decision not to participate, even if it seems silly) is just the gentlemanly thing to do. And as Christians, I see us being called to always have such respect and consideration towards one another. One thing that has impressed me time after time is your gentlemanly conduct (even when under fire and strongly provoked! Very Christlike!). You are, i believe, such a Christian gentleman...and you've shown it many times. So my question would simply be this: Is there any reason why you WOULDN'T want to, or be willing, or able to implement the approach suggested by Mark Barnes? Perhaps there is a factor that we are not aware of as users. If so, could you share that with us? But it seems like it would be a win-win situation for Logos AND those customers who object. Could it be viewed as a simple effort to "as much as it depends upon (us), live in harmony with one another?" This is such a hot button for so many people... and I've always known you to be a peacemaker.
In any case, I'm confident that you are listening... and have no doubt you want to serve and do the right thing... and will consider all of the viewpoints expressed. Thank you!
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Hi again Jon!
It does seem like the user interface for the Little Snitch is fairly user friendly. I don't know what teh various button options represent in practice on your screen shot, but it looks like I can learn! :-) I was curious on your original screen shot, though, as it seemed like you were able to be more selective on what TYPES of data Logos was being allowed to send or not send from your computer. looks like that is a feature that a lot of people would be looking for, if I understand them correctly. They can "sync" for updates, resource downloads, etc... but deny various types of data mining?
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Bob Pritchett said:
At the same time, though, we are committed to being a web-based, data-driven platform. We are no longer designing a stand-alone, isolated desktop application. Some planned features will require access to databases too large to deliver to user devices; you'll need web access to use them. We will be listening to our users, responding to their feedback and concerns, but like other web-based platforms, we will not necessarily be offering control over every individual setting. Some things come along with being web-based.
I understand that some planned functionality may need to access servers. But why should this be two-way traffic (other than the request / response which off course you would log as per any server).
But what I do locally, what I highlight, what notes I write, what books I'm reading locally - that's what the "Send Feedback" set to none should block if it is something I am concerned about.
For the record, I'm not particularly into the community aspects and would prefer R&D spent on more useful stuff for real bible stuidy (like improvement of notes engine).
In fact the whole Web community stuff (facebook "likes", twitter feeds etc - so prized recently by Logos) surely is playing to the wrong demographic for Logos users (unless there are loads of female teenage pastors! [;)])
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Randy W. Sims (Shayne) said:
Am I at anytime in the future going to lose the ability to run passage guides, exegetical guides, etc. when off line? Is the desktop application going to become another version of the (nearly useless when offline) mobile app?
Hi Randy,
Reading Bob's post here and comments elsewhere, there is no suggestion that this will be the case.
I have seen no suggestion that Logos will reduce or remove existing functionality of L3, L4 or L5 as a result of this announcement (beyond the present limitations of running offline). Rather, Bob suggests that running in offline mode or opting out (whatever that may look like) may compromise the functionality of new, yet to be introduced features. Bob, in his subsequent post, specifically makes reference to an 'all you can read' subscription model (yet to be introduced) which will require online 'opt in'.
In summary, be reassured that there is no suggestion that you will lose the functionality of passage guides and exegetical guides when off line.
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Edwin Bowden said:
Emile,
Thanks for reminding us of the basics of civilization, as well as alerting us to the perils many Logos users around the world face.
I don't question the motives of Logos. I think that Logos wants to produce the best product and study system for its customers. I think it is too easy to get bogged down in all the technical configurations and forget the big picture at times.
Logos does need to remember who's the boss. It is ultimately the customers' choice. Logos needs to remember its servant character. I think that Bob's fairly frequent posts and inquiries show that he does value the input of his customers.
Thank you Edwin! I agree with you 100%..... I have ZERO questions of Logos' motives... and personally I have no issues with entrusting various info to them, anonymous or otherwise. But as I know many folks do, for various reasons... I just think that Christian courtesy would call for a feature to allow them to opt out, especially as in my limited understanding, it doesn't seem like it would hold Logos back or compromise/hinder what they are trying to do. Bob did mention a "all you can read" subscription feature that might be in the works... and obviously it makes sense that if you're going to participate in that feature, you're going to have to agree to data mining (for the reasons Bob outlined). But if one opts out of data mining and the like, those who do so would simply accept that their non-participation would result in certain opportunities of that nature not being available to them. But it shouldn't affect the functionality of the software.
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Patrick S. said:
Also, with respect to where information is anonymised, if it is, is it anonymised on the Logos user's machine or once it gets to Logos' servers?
Also Logos needs to be very careful with its' privacy position with regards European users. The European Union is not as lax as the US with respect to various aspects of computers, the Internet and privacy — as companies like Google and Facebook have found out to their financial discomfort.
Yes, both of these are questions/concerns in my context. I'm not losing sleep over it, but that would be helpful to know. And as Bob says, the greater danger is probably from a Trojan horse or key logger lurking on one's machine than anything having to do with Logos' servers. But is the transmission to Logos from my machine encrypted (sorry if that is a dumb question)? ANd if so, how could are the encryption protocols? They are very good at breaking those things here. Every server is owned by the government... and using email is even dicey at times. Sometimes, I estimate about half gets to me, and half of what gets sent out actually gets through. The KGB forgets to send the other half... ;-) It varies based on how closely they are monitoring on a given day.
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Bob Pritchett said:
Thank you for all the thoughtful feedback. Some further thoughts:
We don't plan to take away the ability to read books offline without the Internet, and we haven't disabled Logos 3 or 4 or your ability to use older versions of the software. Some future new features, though, will need the web -- the data will be there, and won't fit locally.
I was just wondering for clarification on this part of your statement Bob. If one were to go back to Logos 3 to avoid the data mining, wouldn't they lose resources purchased after March 2012 and also not be capable of adding any new resources. I seem to recall the announcement that as of the end of March resources would no longer be compatible with Logos 3.
Edit this is from the Logos support pages:
Logos 3 (Libronix)
NOTE: Libronix Digital Library System was discontinued in 2009. As of March 31, 2012, resource files are only compatible with the Logos 4 program. An archive of help articles can be found here.
Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14
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Bob Pritchett said:
I hope this overview is helpful, and that you can appreciate the value that these social / community features add to the Logos platform, and hopefully to your study and investment as well.
Thank you for sharing the direction of travel regarding social/community features.
I personally find much of what you have announced exciting and I can really see a value in greater opportunities for online sharing and collaboration. I am particularly excited with regards to the prospect of the 'all you can read' subscription model.
I also appreciate the value of aggregated data to the continuing success of Logos the business and the development of Logos software.
I personally have no concerns with regards to privacy or confidentiality. I do not keep any information in Logos which I would consider to be highly sensitive or confidential. Having said this, Emile and Donovan have eloquently shared some of the serious concerns and obstacles facing missionaries (with regards to security and accessibility). I am confident that you will continue to listen to and consider their concerns and needs.
And I agree with Mark that an easily executed opt out should be made available to those who do not wish to participate.
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Donovan R. Palmer said:
I wished this was more than just a 'concession'. I wished it was part of the vision of Logos.
For some of those who are taking the Gospel out, they're probably about 10 years behind the rest of the world internet connectivity wise. The people who go to places like this accept it as part of the job. It's what they sign up for and in general they don't expect the world to cater to them. They know they often straddle two worlds in many areas... one of them being technology. They know the developed world can't wait up for them and would not expect a company like Logos to hurt its ability to innovate and to bless the church at large. However, it would be nice if it would be than a concession. It would be nice if it was a vision to do what it can without hurting its business model to support those in these sorts of situations.
[Y] [Y] [Y]
Donovan R. Palmer said:When big resource updates in the early days of Logos 4 were being rolled out on things like the interlinears, it killed us. The problem was that the software worked just fine, but if you needed to buy a small resource of 20mb, you could not do so until you downloaded all the updates. It was physically impossible to leave your computer hooked up for enough weeks and months to get them all.
Boy, Donovan! Can I relate! haha!
Donovan R. Palmer said:(Even while typing this post, my internet connection has completely failed. I'll have to copy and save my message offline for posting later) I am finding that I run Logos 5 more and more offline because I think it gets a bit stroppy when it has a number of failed attempts to sync with our poor internet.
Heehee... It took me about a half an hour or so to post my original post in this thread (not counting writing time... and then it came out garbled... took another 15-20 minutes or so just to get it to respond so that I could edit it so that it was readable again...
Donovan R. Palmer said:One thing for the record though... we don't use solar panels. We use mice powered generators and we're still using Intel 8088 turbo processors with MSDOS 5.0. We just got a 2400 baud modem and are loving the new speeds over the old 300 we just retired!
WOW! REALLY?!?! You've got MODEMS??? In my village, I have to connect to the closest tower with a pair of dixie cups and a really, really long string!
I agree about the solar panels... none here either... it's cloudy all the time. We burn peat bricks to fire up our machines.... [;)] [;)] [;)]
Some days I really can't believe I'm in Europe.....
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Rene Atchley said:
Since secure data is of little concern perhaps Mr. Pritchard would freely give us his private cell phone so we could contact him in more convient ways....you know its all in the public domain anyway.
I believe we should not get personal in this discussion.
I'm working from the position & belief that Bob & the whole Logos team are honestly working for the best for the product, and for users. I'm simply asking that they consider the usage of the Logos application, and the needs and wishes of users. In the end that things are balanced, and there be options in the software to cater for the valid wishes and concerns of users.
"I want to know all God's thoughts; the rest are just details." - Albert Einstein
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David Taylor Jr said:
This can already be accomplished by right clicking the visual filter and turning off for all resources.
Sorry but it can not. I can turn off one of the items using a specific command, I can not currently disable the community ratings or tags and I can not disable any future options that may be introduced...
God Bless
Graham
Pastor - NTCOG Basingstoke
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Andy Evans said:
Hi Randy,
Reading Bob's post here and comments elsewhere, there is no suggestion that this will be the case.
I have seen no suggestion that Logos will reduce or remove existing functionality of L3, L4 or L5 as a result of this announcement (beyond the present limitations of running offline). Rather, Bob suggests that running in offline mode or opting out (whatever that may look like) may compromise the functionality of new, yet to be introduced features. Bob, in his subsequent post, specifically makes reference to an 'all you can read' subscription model (yet to be introduced) which will require online 'opt in'.
In summary, be reassured that there is no suggestion that you will lose the functionality of passage guides and exegetical guides when off line.
Thanks Andy,
That's what I was hoping. The paranoid in me saw that second post where Bob (probably unintentionally?) skirted the issue by only saying the books would be readable, coming short of saying the current look-up functionality would remain available offline. That's my one really big issue, having offline access. I love Logos and I love the mobile apps, but in some of the places where I need it most (both, at church and at group bible study) I don't have internet access for my tablet. Early next year, I'm planning to buy a Windows Tablet device just so I could have the full Logos desktop available. That is the only reason I'm looking to buy it, to use Logos offline. I don't want to spend $1500 to $2000 on a new hybrid tablet device to end up with the same functionality as my $250 Nexus 7. There are other reasons for needing offline use, but that's the most immediate.
I really appreciate all the hard work that Logos has put in both the desktop and the mobile apps. I hope basic offline look-ups in commentaries, dictionaries, topicals, etc will be an important part of both products going forward.
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Bob Pritchett said:
If you have information / data / comments that would cause enormous damage if disclosed, or risk your freedom in an oppressive country, do not put it on a computer. I don't mean don't put it in Logos, I mean don't put it in digital form, on any device, anywhere. There's no adequate digital protection, and you should plan for everything you type to be disclosed. Someday people will, if only for idle entertainment purposes, write software that you can plug a thrown-away laptop or hard drive into and upload it all to a massive search engine in the cloud. This isn't a "Logos-specific" issue. This is common sense. And your biggest risk isn't even our server being hacked -- it's a trojan, a virus, a key-logger, losing your smart phone, walking away from your logged-in computer someone else has physical access to, etc.
Bob,
Perhaps you could reconsider. There are many frontline missionaries that work in oppressive countries on a constant basis. Why should they not risk carrying Bible software if it helps their mission? It's very reasonable for them to take the risk to carry Bible software and yet have the ability to tell it not to "phone home" and thus create another risk for them. It's one thing to carry content that is a risk and, as you point out, there are risks to carrying information on computers. However, it's another thing for that content to automatically trigger authorities to come find the content. In other words, it's one thing to hide Bibles at risk in a house. It's another thing to put a sign over the house saying "Bible reader here." Yes, it's probably a small demographic for Logos, but hopefully Logos could serve that demographic and hopefully Logos remains functional offline. It's so frustrating that Logos won't work correctly on my iPhone when I don't have a data connection, that I really hope Logos desktop isn't moving in that direction. I think a lot of us would be very grateful to have clarification on that.
I get everything you are saying for a web application, but some of us bought Logos as a desktop application. I expect Google to track me. Maybe I'm misunderstanding it, but it seems like Logos is moving toward more of a Google approach which is, "trust us this is good" rather than giving us a simple option to opt out and an assurance that we will have a functional program in the future if we do opt out.
I think it's a great business idea to offer a subscription "Netflix" type version for some people that are constantly wired, but many of us prefer to have the desktop option and one that doesn't advertise it's presence unless we want it to.
Blessings,
Samuel
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Patrick S. said:
There really needs to be made clear the distinction between information such as logs which are recorded on web servers as a result of people browsing a website anonymously where there is usually, and rightly, no Personally Identifying Information (PII) being (able to be) stored;
Not true. The IP address is personally identifying information, and many other things can be used to identify you. In many law enforcement cases even people piggy-backing on neighbors' IP addresses have been identified. Cross-indexing IPs from logged-in sites to non-logged in sites, use of embedded iFrames for logged in sites like Facebook, etc. open your identity up to nearly every major site. In the Petraeus scandal the woman used wifi in hotels to stay anonymous -- till the FBI cross-checked hotel guest lists against the dates of server log entries.
Patrick S. said:Who in your organisation is telling you that? Logos 5 is not a web application — as in a HTML web browser based application, it is not a 'Software as a service (SaaS) application
I think you confused statements I was still making about web sites with statements I was making about Logos. You are correct, we're not a web application -- yet. But all applications are going that way.
(Don't anyone freak out! We are moving with the tide, not ahead of it. I know, as much discussed, that many people have poor Internet / no Internet, etc. We aren't planning to abandon reality -- but the reality is changing and we'll be going along. In 1991, when we started, none of our users had broadband Internet. Someday everybody will, even in Africa....)
Patrick S. said:You simply cannot equate anonymous web browsing with private use of a computer, it surprises and alarms me that you make statements like that. Again...
Logos has, if not the right, then the ability as the server system belongs to them, to collect information about how I interact with Logos' web servers. It does not — automatically — have the right to reach into my computer and collect private and personally identifying information of any manner.
Well, when you use a web-connected, web-integrated app, some of these things start to change and the definitions get fuzzy. The web browser app is "an app on your private computer", but everything you do it in is reported to a server. Your Tivo / cable DVR device is a piece of hardware in your home that reports back your television browsing; Tivo famously could report what moments of a football game caused the most people to hit the "rewind/rewatch" button.
Just because your fridge doesn't tell Whirlpool your eating habits doesn't mean it's not going to. It's going to. :-)
When you install the LinkedIn app on your iPhone I'm pretty sure it records the same info about whose profiles you viewed that LinkedIn's web server would record if you visited with a browser.
Being an app isn't some sacred status. I agree our app shouldn't scan your hard drive for your financial records and email them to us. But I don't agree that reporting what you do in our app is the same kind of offense, particularly since our EULA explicitly states that it will do so.
(Again, I'm just working through the arguments, not saying we'll be ignoring your points! We are listening!)
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Thomas Jackson said:
If Logos plans to offer the ‘Social / community’ features in a Logos 6 or higher version, I have no objections to the new direction. I will, however, reconsider future purchases until I can get a clearer understanding as to how the new direction will be implemented.
I think I've outlined everything we have in mind at the moment; if you have remaining questions let me know and I'll try to answer them specifically. We'll also be letting you turn off seeing other people's community input/data, likely in v. 5.0b.
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DMB said:
looks to me big whopper downloads constantly isn't going to last for long. What with transmission companies raising their prices as quickly as possible.
I don't know the details of where you live, but I'm going to predict that the cost of Internet bandwidth is going to drop, not increase. There may be fluctuations, and local differences, but I'm pretty sure Internet access is going to stick around and become easier and cheaper. (The first increase will be as we all drop our land line phones, cable television, etc. and the carriers try to recoup that revenue via Internet charges, since all that traffic will move to Internet. But then prices will enter a permanent free fall, like long-distance telephone rates.)
And, of course, if I'm wrong, it'll be fine -- we'll change our strategy and code to the new reality.
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John Duffy said:
The analogy isn't correct. The difference is that data acquisition on our purchases is normal, but that while the vendor/manufacturer have the right to monitor sales in their own store, they don't have the right to see what we do with our purchases after we have bought them e.g. what we eat our jelly with at home. Even though for digital downloads/sales, the fact that the sales and usage are done on the same computer, tehre should still be a distinction between the two. Logos has the right to sales/support stats, but for what started out in life as a desktop application, anything more than that really should have our permission, which can only be granted when there is an option to not give it, not the option it seems that we have at present which is 'like it or lump it' (I don't know if that expression is well known across the pond, but I assume you know what I mean - either live with it or stop using Logos software).
Yes, we like it or lump it in America, too. :-)
I think the analogy is correct. You're just more mentally adjusted to sales tracking, and less so to tracking "once you've taken it home." But like the Tivo example in my earlier reply, this kind of tracking is already standard. Medical devices phone home to manufacturers and doctors. Blu-ray players communicate with servers that can tell you watched the movie. Cell phones have GPS and are effectively tracked all the time, as cell towers log movement in/out of their range.
And Logos does, effectively, have your permission -- exactly what we're doing is in the EULA, which you agree to when using the software.
(Again, to be sure, I'm not saying 'like it or lump it' -- I'm pursuing the theoretical points to their conclusions... we are still listening!)
Yes, this line of reasoning says "you agree or don't use our software", but I think your argument is equally subjective in "where it draws the line.' You're saying "okay to track my purchase" (which you're not told about, but assume) but "not okay to track my use" (which you are told about). It's fine for you to feel that way -- and we need to hear and respect the collective user feedback on that -- but it's equally arbirtrary.
John Duffy said:Bob, with respect, in my view the argument that nothing can be confidentially stored on a computer is a serious overreaction, and does not correlate well with the reality that much is stored confidentially on computers worldwide.
Respectfully, I think you're wrong. You really can't store anything confidentially. The reality is that not banks, not corporations, not people, and not the U.S. federal government (wikileaks!) have succeeded in keeping things confidential online. And, horrifyingly, there's even been a lot of targeting of innocents -- people of no position or fame who wouldn't consider themselves interesting or worthy as targets. (http://nakedsecurity.sophos.com/2010/06/24/peeping-tom-arrested-for-webcam-blackmail-attack-spree/)
This has nothing to do with the Logos discussion -- we are trying to improve security/privacy, etc. -- but I just didn't want to leave un-rebutted your suggestion that confidentiality exists online. It's too dangerous a misperception.
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Frank Sauer said:
As I've already stated, comparing the data mining to Google has one distinguishing difference - we do not purchase our searches on Google. Comparing to being tracked through browsers ignore the incognito modes that have been implemented into browsers specifically for users who choose to not be tracked from their own computers.
I don't think the purchase/no-purchase distinction is as big a deal as you make it out to be. Where is it written that your data is trackable when you use a free service, but can't be when it's a paid service? I think the distinction is more about what you agree to, and some products are sold only with the agreement of tracking. You can't subscribe to Netflix without them tracking your viewing. You can't buy anything at Costco without a membership card, which lets them track your purchases with personally identifying data, even when you use cash. You don't have the choice to be untracked at Costco -- only to not shop at Costco.
In Logos the EULA spells out sync, data mining, anonymous stats, etc. So, even though you paid, you paid for something where you agreed to that as part of the deal, without any discount being offered for agreeing or higher price for not agreeing. (Yes, some grocery stores lets you pay less if you use the tracking loyalty card. But some stores, like Costco, make it all or nothing.)
(Again, one more time... I'm not saying you're stuck here, or even that we won't make changes... just following the argument through....)
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Bob,
First of all, I really appreciate your openness to sharing your business philosophy. We all appreciate it. With that being said, it would be helpful if you could clarify something. You seem to keep point out how pervasive tracking is even though, in some cases we aren't even aware of it, and you pointed out it's in the Logos EULA. I appreciate your openness, it just seems like there is a resistance to providing a clear way to opt out of usage tracking and various internet connected features. Why would it be such a big deal to keep this clearly and easily a user choice? Many users will be willing to submit the data and that, combined with sales data, will give Logos the information it wants. Meanwhile, it lets the rest of us use a desktop application the way we would prefer to without tracking and "feedback." Other apps I use ask me if I want to send feedback when I install them and give me the choice.
Most of us expect that a desktop application doesn't track us without asking and gives us an opt out. Because of Google, we expect ever attempt to be made to track us when we use online apps and sites but the same shouldn't be true of a desktop application. Can you help us to understand why there is hesitation to do this? Why not gives users a full choice?
Blessings,
Samuel
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Frank Sauer said:
If one were to go back to Logos 3 to avoid the data mining, wouldn't they lose resources purchased after March 2012 and also not be capable of adding any new resources.
True; we are no longer making new resources for the Logos 3 platform. But the stuff we sold you in 3 still works with the software you bought then; you are correct that some of our new stuff is only made for our new readers, which are only available under newer EULA. So some new products you can't choose to use under the older EULA, just as you can't use Netflix under the privacy rules of your old VHS player. :-)
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Samuel Clough said:
Perhaps you could reconsider. There are many frontline missionaries that work in oppressive countries on a constant basis. Why should they not risk carrying Bible software if it helps their mission? It's very reasonable for them to take the risk to carry Bible software and yet have the ability to tell it not to "phone home" and thus create another risk for them.
If being observed using Bible software, or connecting to "christian" web sites, endangers you, I strongly encourage either not using our tool, and using one with NO Internet functionality, or at least turning off the "Use Internet" setting.
Samuel Clough said:It's so frustrating that Logos won't work correctly on my iPhone when I don't have a data connection, that I really hope Logos desktop isn't moving in that direction.
Samuel Clough said:I expect Google to track me.
This is really my "theoretical" point, aside from the details of what Logos does. If you expect Google to track you, but don't expect desktop apps to, you're living in the past, not the present -- and certainly not the future.
Much of this entire discussion comes down to expectations. We all "expect" web sites are logging our behavior (though do you realize how thoroughly? how interconnected? how cross-referenced? how a marketer can literally watch over your should as you browse the site?). But some of us are "expecting" that apps don't, because they didn't in 1985, or 1995, or 2005, or whenever we started using them. But that thinking is out of date / out of touch. Today, when I choose "File | New" in Microsoft Word, I get templates from the web. When I asked for help in Excel today, it returned web pages. Most of the system apps in Windows 8 talk to the web.
I won't be at all surprised when the calculator app on my phone uses GPS and web-based databases to detect I'm at a restaurant, and when I multiply a number by 15% it'll popup on the side a message saying "Recently other diners have been tipping an average of 18% here." :-)
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Rene Atchley said:
Since secure data is of little concern perhaps Mr. Pritchard would freely give us his private cell phone so we could contact him in more convient ways....you know its all in the public domain anyway.
Good point. My home phone is 360-734-094; I'm available till 11 pm US pacific time. You can reach me at the office at 360-527-1700. Nobody screens my calls, and the receptionist is instructed to forward anyone who asks for me without questions. The stockbrokers, sales people, surveyors -- and Logos users! -- all get to me.
Because the cell phone is more interruptive, I choose to follow my own advice and generally don't store it digitally. It's not on my business card. (If it was, I'd post it here.) I don't provide it to databases, and am selective about emailing it. And, of course, I realize that it's not a "secret", and I won't be shocked / surprised if/when it is readily Googleable. I'm just adding some delay/friction to that by not sharing it. But I'm happy to share it with any of you who request it by email, and you're free to use it. I just don't want to post it somewhere "scrape-able." I fear SMS spam more than anything else...
And, honestly, I prefer email for everything. So I do share my address -- bob@logos.com -- and even include it on a letter in our packaged software. I even have an alternate address -- bob.pritchett@logos.com -- so it's "guessable", though you keep addressing me as "Prichard", so your mail would bounce. :-)
I usually see every email within an hour (barring sleep or a long, immersive meeting) and I respond to email more quickly than voicemail or snail mail. (Inexplicably, two users with Logos 5 questions sent me paper letters in November. I didn't see them for two weeks while I was traveling....and still haven't replied. (Sorry! I plan to today...))
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For anyone that quits Logos (5?) after each session (I keep mine open for weeks at a time), by denying internet access (not just the internal radio button), it comes up in 2+ seconds. Pretty nifty.
Of course loading my 84 resource layout still is about 20 seconds or about 1/4 second per book. Still almost time to get a fresh cup of coffee.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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Bob Pritchett said:
This is really my "theoretical" point, aside from the details of what Logos does. If you expect Google to track you, but don't expect desktop apps to, you're living in the past, not the present -- and certainly not the future.
I'm not sure if I speak for all of us that prefer privacy, but I think this is where we're missing each other. The reason I expect Google to track me is because it's been exposed over the last few years how deeply they do track us. I think a lot of us were shocked at how deeply Google was tracking us when we didn't realize it. In my case I expect them to not be fully truthful about how they track me and for that reason I've stopped using many of their products and don't login to a Google account. I also use privacy plugins to avoid them. Does it avoid it all? No. However, it helps some and it's definitely caused me to distance my relationship with Google as much as possible.
I am not living in the past if I don't expect desktop apps to track me and I'd say the vast majority of people would agree with me. Yes, some apps do, but the ones on my machine that do ask me if I want to submit feedback so I can clearly choose "no." It seems like you are saying that tracking is in the EULA and that being tracked is part of the price of using Logos. That's fair enough because you have that choice as owner of the company. However, it is still confusing why Logos doesn't want to support providing a clear path for users to keep their privacy, like other desktop applications do, and instead it sounds like you are only giving us the option of changing to a competing product because Logos has already decided that tracking is the new normal.
I think your assumption that every desktop application should track users is faulty and there are many who agree with me. Can Logos not also support customers with the assumption that we should not be tracked pervasively? Yes most connect online for updates these days, but most desktiop applications do not track users pervasively without a clear way to turn this off. It's a philosophical issue and I can't see why Logos doesn't want to support those of us with a different preference for how we use our desktops.
Blessings,
Samuel
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Samuel Clough said:
Can you help us to understand why there is hesitation to do this? Why not gives users a full choice?
We probably will.... I'm just trying to:
A) See how strong the feelings are, and make sure we're addressing a real need, not just a knee-jerk reaction.
Reduce complexity. The more fine-grained the control, the more code we have to write, the more interaction there is between multiple settings, and the more likely that a year from now someone calls tech support to ask why Feature X doesn't work, when all the other forum users say it works for them, and neither the user nor the tech support agent knows/remembers that Feature X requires data that Privacy Setting Y disabled a year ago.This sounds silly, but is a real problem. We used to let users set font options per book, for example. A regular tech support call was "I decided to change my global font from Times New Roman to Helvetica, but this one book won't change." Because you forgot that you set that one book to Palatino 2 years ago. And a dozen similar problems.
Also, on the complexity front, some of these things are/aren't connected in different ways. "Send Feedback" controls what the desktop app does. But popular highlights aren't calculated or sent from the app -- they're collated from an analysis of the synchronized notes / highlights on our servers. So you'd be setting an app setting that we then have to look up on the server side, where the analysis is presently done by a stand-alone process that doesn't even have access to user id's. So instead of just running a big batch process on highlight ranges while ignoring users, this service will need to be coded to look-up the user id of each highlight in the database (data it isn't even retrieving right now), then look up the user on a separate server where user program settings are stored, then check if that user wants to participate.
Do-able? Yes. Just a pain, and more code and more complexity.
Thought example:
I hire a kid to sit at the freeway ramp that comes into downtown and count cars by make. He makes tick-marks on a sheet every time he sees a Ford, a Chevy, a Volvo, etc. I can report each week that 40% of cars coming into town are American made.
Now people freak out at the privacy intrusion. They want to "opt-out" of the "Auto Make Survey" statistics. So the Department of Motor Vehicles adds a "do not track" flag to everyone's auto registration records. Now the kid has to write down license plate numbers, too, then look them up in the database, and determine if the Ford / Chevy / Volvo can be counted.
What's the worse privacy system?
(Now if the kid was already recording who entered town, the cost of the privacy check would be lower and its value much higher. But in the specific case of Popular Highlights, it's like my example. We'll have to spread more info about you to more disconnected code and databases in order to "not" share your info.)
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Rene Atchley said:
Since secure data is of little concern perhaps Mr. Pritchard would freely give us his private cell phone so we could contact him in more convient ways....you know its all in the public domain anyway.
Rene, I truly wish for you Peace of Mind and Peace of Heart! and wish for a calm and unemotional and rational conversation over against the Logos Forums.
I do not understand why "you have it in for Mr. Pritchard .... " I remember your posting on the Old Logos Newsgroups many years ago, long before the Logos Forums ever came into existence ........... So very many of your posts then, Rene, were extremely negative ..... and now on the Logos Forums they still are .... very much so... extremely negative .....
Certainly, at the very least you must be aware that you are indeed deliberately misspelling the name of the Founder and CEO of Logos Bible Software ............ or do you really believe that he is "Mr. Pritchard" ??? ... or are you just trying to be funny???
Philippians 4: 4 Rejoice in the Lord always; again I will say, Rejoice. 5 Let your reasonableness be known to everyone. The Lord is at hand..........
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Not a knee-jerk for me! When I saw your Logos4 in 2009, I knew the plan. It's too irresistable. I used to do corporate data mining. Monetizing data can not be resisted. It's too 'neat'.
But I DO appreciate being able to load up on Libronix resources since 2009. Maybe $12,000 or so. I feel lucky.
So for me, a Logos design decision is really just a confirmation of human behavior. But I do feel a little sad for purchasers that are on the Logos train and can't get off.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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Patrick S. said:
I believe we should not get personal in this discussion.
I'm working from the position & belief that Bob & the whole Logos team are honestly working for the best for the product, and for users. I'm simply asking that they consider the usage of the Logos application, and the needs and wishes of users. In the end that things are balanced, and there be options in the software to cater for the valid wishes and concerns of users.
So it's not personal when my information is sent to the company for multiple reason's but it is personal when public domain information about the company and it officers is asked for. This is exactly the problem with data mining, tracking of such data, and use of that data for unspecified "business" reasons...its always different when it involves someone else's information.
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Bob Pritchett said:
where the analysis is presently done by a stand-alone process that doesn't even have access to user id's. So instead of just running a big batch process on highlight ranges while ignoring users, this service will need to be coded to look-up the user id of each highlight in the database (data it isn't even retrieving right now), then look up the user on a separate server where user program settings are stored, then check if that user wants to participate.
Do-able? Yes. Just a pain, and more code and more complexity.
Thought example:
I hire a kid to sit at the freeway ramp that comes into downtown and count cars by make. He makes tick-marks on a sheet every time he sees a Ford, a Chevy, a Volvo, etc. I can report each week that 40% of cars coming into town are American made.
Now people freak out at the privacy intrusion. They want to "opt-out" of the "Auto Make Survey" statistics. So the Department of Motor Vehicles adds a "do not track" flag to everyone's auto registration records. Now the kid has to write down license plate numbers, too, then look them up in the database, and determine if the Ford / Chevy / Volvo can be counted.
What's the worse privacy system?
(Now if the kid was already recording who entered town, the cost of the privacy check would be lower and its value much higher. But in the specific case of Popular Highlights, it's like my example. We'll have to spread more info about you to more disconnected code and databases in order to "not" share your info.)
Bob,
I do not know how your system is currently setup, but I am not completely buying this argument. The reason why, the sync system must know who I am in order update my computer with my information. And the new setting would only take one bit (not one byte or one nibble - just one bit).
Therefore, the SQL where statement that selected the records would have to include something like, "...AND USER_PREF = 1 AND NOTES.USERID = USER.ID".
Yes, this does add complexity, but it adds very little complexity IMHO.
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Bob Pritchett said:
Good point. My home phone is 360-734-094; I'm available till 11 pm US pacific time. You can reach me at the office at 360-527-1700. Nobody screens my calls, and the receptionist is instructed to forward anyone who asks for me without questions. The stockbrokers, sales people, surveyors -- and Logos users! -- all get to me.
Because the cell phone is more interruptive, I choose to follow my own advice and generally don't store it digitally. It's not on my business card. (If it was, I'd post it here.) I don't provide it to databases, and am selective about emailing it. And, of course, I realize that it's not a "secret", and I won't be shocked / surprised if/when it is readily Googleable. I'm just adding some delay/friction to that by not sharing it. But I'm happy to share it with any of you who request it by email, and you're free to use it. I just don't want to post it somewhere "scrape-able." I fear SMS spam more than anything else...
And, honestly, I prefer email for everything. So I do share my address -- bob@logos.com -- and even include it on a letter in our packaged software. I even have an alternate address -- bob.pritchett@logos.com -- so it's "guessable", though you keep addressing me as "Prichard", so your mail would bounce. :-)
I usually see every email within an hour (barring sleep or a long, immersive meeting) and I respond to email more quickly than voicemail or snail mail. (Inexplicably, two users with Logos 5 questions sent me paper letters in November. I didn't see them for two weeks while I was traveling....and still haven't replied. (Sorry! I plan to today...))
I just noticed this. Indeed a man with conviction about his product and willing to go to the mat, so to speak, over issues related said product. While I am not willing to make personal calls over this same product, looking at my recent purchase history will explain why, I am curious as to just how far this movement can go before there is a clear response from the consumer. Given what I have posted here and in the past perhaps another service Logos could develop would be an after market exchange or buy back of product license that no longer fit a persons perceived need for their product...now I would be willing to call you about that.
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tom said:
I do not know how your system is currently setup, but I am not completely buying this argument.
I agree. You don't know how it's set up. :-) (Forgive me, I couldn't help it! I don't actually know all the details either...)
Pointless geeky detail follows...
We have more than a million user accounts. The data architecture is huge, and distributed over multiple databases at multiple sites.
One join from one database to another to look-up records for User #32910 isn't too expensive. But when you are scanning the entire highlights database (a million users, thousands of highlights each for many of those users), it's easier to just walk the table of highlights (which are stored apart from, but linked to, the user records). Going back from each highlight to look-up the user record involves a cross-database join or look-up -- possibly millions of them. Yes, it's doable, but no, it's not adding an AND to a SQL query. We're long-past that kind of simple database structure.
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Obviously since you can't attribute the data, your analyses are destined for (technical) naivete ... else Tom's correct.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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Samuel Clough said:
Please give us a way to opt-out of all community features in the product.
[Y] I agree. I don't want to have to do this individually for every resource.
Samuel Clough said:I'm not entirely clear why you anticipate it being nearly impossible to use Logos in the future without the internet.
I would be very concerned if Logos went this way. There are many situations in my life where I either don't have Internet access or it is slow/unreliable. I definitely still need to use all of the search capabilities of Logos in such situations. It is bad enough that the mobile app is so restricted without Internet access. But I definitely need the full power of Logos desktop when I am in situations where I cannot count on the Internet. Not everyone has reliable high speed data access all of the time.
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Dear Bob: Thank you so very much for providing more information and, real life examples of how the data mining works, examples of whats done with the info etc.
I did not realize the sensitivity of this subject when I asked for more examples, it is indeed a complex subject. Again, thank you for being so informative.
-------------------------------------
Opinions.
I do realize that much of my life is data mined each day. The way I drive, where I drive, how I drive during different times of the day is another good example. I have known for a long time that there is no such thing as "Private" computer usage if said computer is connected to the internet. To use the internet requires computers talking to one another, so there you go, right from the start, information IS exchanged and, that very first, very simple exchange, has a lot of information in it.
We are "Data Mined" in everything we do, from walking the streets, to driving, to purchasing, to working, medical, eating, sleeping, gas, water, electrical, garbage, television, clothing trends, literally everything and, alas, it did not start with the Internet.
A census is data mining, going to Church,( from the beginning, had data mining), building a bridge requires data mining etc, etc.
We all data mine throughout our day if we think about it. Going to lunch with friends, someone is going to ask : " How many people will we need tables for", thus we just asked for data so we could make a decision.
Data mining is nothing new, been done in sales long before we had computers, before they were thought of .
Yet it is a concern now because we can , and do, save such an incredible amount of our personal lives on the little powerful devices.
I think many people have a hard time thinking about "data" in so many different ways and, tend to think : If they have my data, they have everything, all my data.
I think it's hard for people to think of any data coming "off" their computer as "non-personal" data.
Personally, I do not care if Logos gets all my keystrokes, preferences, books most often used, those used occasionally, those never used, what highlights are used, what searches are performed, what visual filters stay constant, which are not used, what layouts I use, create, never use, so forth and so.
Does not bother me a bit because , as I understand it, Logos is not concerned about MY usage, but instead , Logos is concerned with how LOGOS is being used. Therefore, (as far as data is concerned) it's not "me" the mining is about, but how the program is being used by xyz number of "users". If I understand correctly, its about "usage" .
Thus "who" the data is coming from means nothing to Logos Data mining, "what" is being done with Logos Software is the part that is important. "What is being done, and, What is not being done" as far as usage of the product is the "data" Logos needs in order to make a better product and, that does affect, "me".
Therefore, I do not mind the data mining as long as:
It is not clogging my internet connection.
The Data mining is limited to my "usage" of said product.
Logos cannot be used ( no one can guarantee this ) as an entry point to hack my computer.
The data is not referenced to my account and sold to others that will e-mail/call me to sell other products.
Looking at the responses though, indicates to me that there needs to be a setting for " Updates and Upgrades only" while internet is connected.
As to the cloud: I can certainly see a lot of opportunities here. A cloud based library that could be accessed by membership ( like a net flicks ) could allow us access to many resources we would not nessesarily want to own, but just need to look at when doing research. This would be a wonderful option I would think , especially if one could "rent" access by the year, or the month, or week etc.
Imagine the whole of Logos resources is a searchable data base that we could access, when needed, but not taking up space when not needed. Imagine being able to "check out" a resource or set of resources that would "drop in" to our software and tool system to be fully used while we needed it, then being able to "check it back in" when we were done with it. This would be perfect for things like the Perseus collection as well as many, many other books and collections.
Don't need or want to spend money and use up space on your computer for the Dead Sea Scrolls , some 17th century commentaries, 18th century lexicons , but then need them for a particular study/project- just check in to the Logos online library, check out what you need, it fully functions within our software. When done, just "check it back in" .
At any rate, I agree that things are going to be more and more cloud based in the future.
Again, people need options.
I appreciate Bob's open and honest information and that they are "Listening" to try and find ways to meet everyones needs and sensitivities.
Blessings all and, sorry this was soooo long.
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Dear Harry: If I may be so bold: I agree with your reaction as far as things stand right now, However, I "think" Bob is speaking of the future and of getting there " a bit at a time ". ( Not to put words in his mouth).
Here's the thing: We don't even think about electricity anymore, unless it's off- does not work.
We don't talk about it ( other than cost -smile ) at the water cooler, we don't e-mail about, we don't write letters about it, we simply do not even think about it unless there is suddenly an absence of it.
We come home at night, open the door, reach for the switch and expect the lights to come on. We don't reach for the switch hoping it will come on, we just do it, it's automatic.
We are conditioned to it being there, it's just part of life. We don't think about breathing, until some affects our breathing that changes it, same with electricity.
The internet is a baby compared to electricity and, like electricity of old, it is growing up.
It is an "immature" product/service and will not reach maturity until it gets to the point we no longer "think about it" unless something changes/fail's.
There is a day coming when everything will be so connected that the "Cloud" will simply be like electricity, or running water.
We won't be thinking about "is it on my computer or in the cloud" , we will not think about logging in and finding information, we will just ask for the information ( keyboard, finger swipe, speak - whatever) and it will be there, we will be startled when it's not.
Our refrigerator will defrost our food during the day so it's ready to be cooked, simply because we set up a menu, our oven will be pre-heated when we get home, Tv will come on when we walk in room with our shows already cued, lighting will automatically change color according to who is using the room, temps will adjust, water temps in shower will adjust for person and time of year ext, etc, etc and we won't even think about the internet, yet, thats where all things things will interface, talk to each other, about our whole day/week/month.
Logos and every other company making software will have to adjust and keep up with these changes and how the internet/cloud and people are interfacing.
Like you, I am often where I do not have a connection and need everything local to my device, yet, it will not be very many years before this is not the case. IMHO.
Blessings.
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Fr. Charles R. Matheny said:
Personally, I do not care if Logos gets all my keystrokes, preferences, books most often used, those used occasionally, those never used, what highlights are used, what searches are performed, what visual filters stay constant, which are not used, what layouts I use, create, never use, so forth and so.
Does not bother me a bit because , as I understand it, Logos is not concerned about MY usage, but instead , Logos is concerned with how LOGOS is being used. Therefore, (as far as data is concerned) it's not "me" the mining is about, but how the program is being used by xyz number of "users". If I understand correctly, its about "usage" .
Thus "who" the data is coming from means nothing to Logos Data mining, "what" is being done with Logos Software is the part that is important. "What is being done, and, What is not being done" as far as usage of the product is the "data" Logos needs in order to make a better product and, that does affect, "me".
You summarized my thoughts. I have my feedback set to anonymous.
Mission: To serve God as He desires.
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tom said:
Therefore, the SQL where statement that selected the records would have to include something like, "...AND USER_PREF = 1 AND NOTES.USERID = USER.ID".
Yes, this does add complexity, but it adds very little complexity IMHO.
Or, it could be that they are not even using a relational DB for this stuff. They could be using NoSQL or a hybrid or something else. Does Bob manage his Couch with a Futon, perhaps? [8-|]
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Graham Owen said:
I can turn off one of the items using a specific command, I can not currently disable the community ratings or tags and I can not disable any future options that may be introduced...
Bob covered this in his initial post:
Bob Pritchett said:We will be implementing a way to turn [community tags and ratings] off if you don't want to see this community info.
Community tags and ratings cannot be disabled right now, but we have listened to customer feedback and will implement a setting to turn them off in 5.0b. (As with any discussion of future product releases, it's possible that an unforeseen problem could push this feature out beyond 5.0b; however, as of the time of writing, it is planned for the 5.0b release.)0 -
Bradley Grainger (Logos) said:
Bob covered this in his initial post:
Community tags and ratings cannot be disabled right now, but we have listened to customer feedback and will implement a setting to turn them off in 5.0b. (As with any discussion of future product releases, it's possible that an unforeseen problem could push this feature out beyond 5.0b; however, as of the time of writing, it is planned for the 5.0b release.)Thanks Bradley
I appreciate the fact that you are all working to fix these 'issues' the message you responded to was in response to a message that said I could already do disable them.
God Bless
Graham
Pastor - NTCOG Basingstoke
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I think most posters on this thread are talking about philosophical or "in principle" objections, while Bob is talking about reality and specific uses of data-mining or tracking of Logos application' use. I used to be in the first camp, but when I looked at what Bob was saying, I have no objection to them improving the software for the million+ users they have:
Bob Pritchett said:These stats have led to actual improvements in our business and software
the software did improve, did it not?
Bob Pritchett said:We tracked what percentage of users were on what operating system. This helped us know when we could drop support for old versions of Windows or Mac OS X, affecting few users and allowing us to allocate resources to new work instead of old OS support.
There is absolutely no skin off my nose for LOGOS to know that I run Windows 7. I am glad that they drop support of legacy OS in order to innovate AND to make the software run better.
Bob Pritchett said:We tracked what percentage of users running
the software each day had upgraded to a new version. It's useful to know
when 80% of daily users are running Logos 5 -- we can stop promoting
the upgrade so heavily. :-)I am so glad they are doing it! It was such a pain to upgrade, or buy a resource they were "heavily" (HUGE UNDERSTATEMENT) promoting and continue to be nagged about it for weeks to come. Well done.
Bob Pritchett said:We tracked search queries. This is such a massive amount of info that the last time we decided to do some serious analysis on search queries we limited it to a single month. We sorted queries by frequency and looked to see how many used boolean operators, could not be parsed by the query engine, etc. We even just browsed them. (The document was a list of queries with counts -- no user identities.) From looking at a large aggregation of search queries we learned that boolean operators aren't used much, and were more likely to mess up a query than be used correctly. This led to the use of all-caps AND and OR as operators, reducing the chance that users would unintentionally include an "and" or "or" that messed up a query that was a phrase. We also saw people were searching for the names of holidays, like "Mothers' Day", which fed into our decision to develop the Preaching Themes database, which is used to tag resources -- and includes Mothers' Day and other holidays as themes.
what exactly are you opposed to from the privacy standpoint in the SPECIFIC tracking examples referenced by Bob? As a missionary, how am I in danger if LOGOS data-mines my usage in this way? I agree with Bob - most of the arguments on this thread are philosophical, not practical.
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toughski said:
I think most posters on this thread are talking about philosophical or "in principle" objections, while Bob is talking about reality and specific uses of data-mining or tracking of Logos application' use.
Not sure I can speak for all of the other pastors here but my issue is not with the collection or analysis of the data but with the way that it is displayed in the program. Whilst I can see how some users will benefit from knowing who is interested in what and in how other users rate resources these features simply don't help me. I still maintain that we need to keep the two issues separate, collection and analysis versus display options
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God Bless
Graham
Pastor - NTCOG Basingstoke
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