Hello,
I'm not quite sure how I did it but I think I lost access to around 1000 resources in my Library. I am still using L4 at the present.
Thank you.
Hello, I'm not quite sure how I did it but I think I lost access to around 1000 resources in my Library. I am still using L4 at the present. Thank you.
You didn't use the bulk hiding feature (e.g. for Perseus resources), did you?
I think I lost access to around 1000 resources in my Library
What causes you to think that?
Do you have anything in your Library filter which is limiting which resources are displayed?
They are Locked instead. Here are my logs if helpful...
442525.Logos4Crash.txt
2308.Logos4Error.log
0042.Logos4Error-2.log
The most recent event in those logs was 24th November - so doubtful if relevant to this problem assuming it has recently changed
(I don't know what the events in the logs do relate to)
When you say they are locked instead what do you actually mean?
What are you doing and what action do you take which results in a "Locked" response?
L4 wont boot if allowed to connect with Internet. And says to the previously owned that they must be purchased..
I am not sure. Is there a way to Refresh the License file?
L4 wont boot if allowed to connect with Internet.
Can you try and boot connected to the Internet and post the complete set of logs?
Those were it ...
So there was no Logos4.log?
Only what you see..
In which case I'm afraid I can't really help - hopefully someone else will be able to.
I would suggest contacting Logos Customer services and see if they can help - maybe by logging into your system and seeing what they can find.
Hope you get this sorted soon.
Thank you friend
Noticed SQLite database file ResourceID constraint violation; suspect a SQLite database file needs fixing or deleting (to force rebuild)
Concur with suggestion to contact Logos Customer Service => http://www.logos.com/contact
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