How to re-write and release a replacement product.

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Comments

  • spitzerpl
    spitzerpl Member Posts: 4,998

    As mentioned in these threads, some power users aren't happy with this change because they have less fine-grained control. What L4 has gained in my view (and some others agree) is less fussing about, and more intuitive behavior.

    Yes...and I can live with prioritizing as a replacement for keylinking, but it needs to be better then a hodgepodge of resource thrown into a list. They need to at least be color coded so It's easier to see what is what.

  • Damian McGrath
    Damian McGrath Member Posts: 3,051 ✭✭✭

    As mentioned in these threads, some power users aren't happy with this change because they have less fine-grained control. What L4 has gained in my view (and some others agree) is less fussing about, and more intuitive behavior.

    And let me repeat, it does not work for phrases. This is not an issue of "fine-grained control". It is less functional.

  • Ken Avery
    Ken Avery Member Posts: 277 ✭✭


    Ken Avery said:

    What about keylinking - I hated it when it first came out and ended up depending on it after getting everything set up - is there something that replaces it?

    Have you prioritized any of your resources?


    Yes - it does not have the same finite control - hopefully Logos comes up with a way to get the same or better control.

  • Todd Phillips
    Todd Phillips Member Posts: 6,735 ✭✭✭

    As mentioned in these threads, some power users aren't happy with this change because they have less fine-grained control. What L4 has gained in my view (and some others agree) is less fussing about, and more intuitive behavior.

    And let me repeat, it does not work for phrases. This is not an issue of "fine-grained control". It is less functional.

    I keylinked on phrases often in L3.  I can't do it now.

    MacBook Pro (2019), ThinkPad E540

  • Shawn  Drewett
    Shawn Drewett Member Posts: 555 ✭✭

    Ken, this sounds like (perfect) Rush Limbaugh logic!

  • Debra W Bouey
    Debra W Bouey Member Posts: 304 ✭✭

    If you want to vent, well, I reckon you're obviously free to do that in this forum as well ... just don't expect us to bow at your superior footstool without expressing ourselves as well, kind sir.

    I don't believe Ken was expecting that at all, nor am I. So it was probably not a helpful comment. I am simply engaging in a friend debate and expressing my views. After all this is a forum and that is what one does in an online forum. Thanks for engaging in the debate.

    No, it wasn't, Kevin. I have an utterly sinful acerbic bent along with the inclination to exercise it upon occasion and it is never appropriate to do so, thank you for the gracious, gentle nudge to watch the "tongue", virtually speaking.

    Ken, my
    snarky little comment referenced above was and is grossly inappropriate
    and downright sinful. Please accept my apologies for doing so.

    Kevin: I suppose I'm somewhat perplexed at the depth of the frustrations with L-4, since it did not overwrite the very software program - Libronix 3 - which allowed the personalized upgrade rate for the new software. One can run a fully functional Libronix 3 alongside, or independent of Logos 4. I can also appreciate the length of time the initial L-4 download and subsequent indexing have taken for many. It isn't like L-4 overwrote Libronix 3, it's still the same. I think it's just the disappointment of what's missing, coupled with the radically new ways one must go about accomplishing things in L-4 with the things not ported to it yet all rolled into it. But, as you have frequently expressed here as well, I still see the promise in L-4 as it matures along the way. (But, then, I'm a medical research wonkette and we spend years completing incomplete data and such. So, admittedly, I'm used to that sort of thing more so than most might be.)

    I understood, somehow, after watching the introductory video and a thorough reading of the "missing" section, etc., at the outset that Logos 4 was far from its maturity. I didn't expect it to be ripe at the outset. Even so, as I alluded to previously, I wasn't terribly pleased with L-4 when I first beheld its new "home" page format. Nor do I care for the ongoing time investment in getting layouts and collections and the like customized when I already invested so much time in Libronix 3. Yet I'm still finding more to like in Logos 4 day by day.

    I'm with you in that I see what a mature Logos 4 is likely to be and I like it. I just wish it was there already 'cause I don't like waiting for the gradual update roll outs a bit more than I like radical change and paradigm shifts. [:)]

    P.S. I realize these posts can pass in the night as well, 'tis the nature of online discussions.

    Lenovo P72: Intel 8th Gen i7-8750H 6-core, 32GB RAM, 2TB HDD + 1TB Sata SSD, 17.3" FHD 1920x1080, NVIDIA Quadro P600 4GB, Win 10 Pro

  • Shawn  Drewett
    Shawn Drewett Member Posts: 555 ✭✭

    Ken Avery said:


     

    I will be blunt; the way it looks to me is that Logs 4 was not scoped out properly and missed the schedule big time and was released as a product when it was still in developemnt to generate a little income to keep the project going.


    Perfect Rush Limbaugh type logic!

     

  • Kevin A. Purcell
    Kevin A. Purcell Member Posts: 3,408 ✭✭✭

    No, it wasn't, Kevin. I have an utterly sinful acerbic bent along with the inclination to exercise it upon occasion and it is never appropriate to do so, thank you for the gracious, gentle nudge to watch the "tongue", virtually speaking.

    Ken, my
    snarky little comment referenced above was and is grossly inappropriate
    and downright sinful. Please accept my apologies for doing so.

    Kudos to you madam. Thanks for the kind response. See how when Christians handle conflict in a Christlike way it usually ends well. And I too apologize for my negative spirit this evening.

    Dr. Kevin Purcell, Director of Missions
    Brushy Mountain Baptist Association

    www.kevinpurcell.org

  • Kevin A. Purcell
    Kevin A. Purcell Member Posts: 3,408 ✭✭✭

    Ken, this sounds like (perfect) Rush Limbaugh logic!

    If you are a Democrat them's fightin' words.

    If you are a Republican its high praise.

    Like telling your child his art project is very interesting.

    Dr. Kevin Purcell, Director of Missions
    Brushy Mountain Baptist Association

    www.kevinpurcell.org

  • Kevin A. Purcell
    Kevin A. Purcell Member Posts: 3,408 ✭✭✭

    If you like Rush than to be called perfect Rush Limbaugh logic would be a compliment. Like saying to a Christian, you are very Christ like.

    But if you don't like Rush as most Democrats don't, it would seem like an insult.  Like a Muslim telling another Muslim, that was very Christ-like. Might start a fight.

    If I don't know your persuasion, then I don't know if you are complementing or criticizing, much like a parent who doesn't want to hurt Johnny's feelings when he shows off his macaroni art. "Interesting" the parent says.

    I was trying to add some levity.

    Dr. Kevin Purcell, Director of Missions
    Brushy Mountain Baptist Association

    www.kevinpurcell.org

  • Shawn  Drewett
    Shawn Drewett Member Posts: 555 ✭✭

    Thanks for explaining. For the most part I rate Rush very high in intelligence and logic and rightness.

    So it was a compliment.[Y]

  • Shawn  Drewett
    Shawn Drewett Member Posts: 555 ✭✭

    Another thing- to me telling a person "if you have complaints about L4 , get a refund" is like telling someone who has a complaint about America to revoke his/her citizenship!

  • Kevin A. Purcell
    Kevin A. Purcell Member Posts: 3,408 ✭✭✭

    Another thing- to me telling a person "if you have complaints about L4 , get a refund" is like telling someone who has a complaint about America to revoke his/her citizenship!

    Well said. It's like a pastor telling a disgruntled church member to just leave the church. Insensitive.

    Dr. Kevin Purcell, Director of Missions
    Brushy Mountain Baptist Association

    www.kevinpurcell.org

  • Shawn  Drewett
    Shawn Drewett Member Posts: 555 ✭✭

    This is even a better comparison. I am not very old, (I don't think I am [:$]) 43, but I remember when WalMart revolutionized the retail industry by bending over backwards and accepting the return of almost ANY item opened or unopened. Before WalMart, this was a "can't do" thing. What I am saying is that the American mindset has changed and it is more demanding today, especially when one invests alot of money.

  • Russ Quinn
    Russ Quinn Member Posts: 711 ✭✭

    Another thing- to me telling a person "if you have complaints about L4 , get a refund" is like telling someone who has a complaint about America to revoke his/her citizenship!

    Well said. It's like a pastor telling a disgruntled church member to just leave the church. Insensitive.

    My pastoral experience has taught me that shared frustration is evidence of a much higher level of commitment than silent apathy.

    For me, the release of Logos 4 has caused me to reengage this software with the hope that it will prove to be a better tool that L3 or other competitive software for that matter.

    It will take some honest criticism and feedback for that to happen.

    I'm sure the management at Logos appreciates the passion that is being expressed in these forums.
    Live forums are a better sign for the future of a company than dead forums.

  • Jack Caviness
    Jack Caviness MVP Posts: 13,514

    Ken Avery said:

    I must disagree strongly that the new product is not required to function as the old product; I have maintained SW that has to be backwords compatable for decades, you don't remove features that breaks your customer base!

    Ken

    Your multiple posts make me wonder if you have ever heard of these companies: Microsoft, Apple? They don't seem to think that your absolutes are so absolute.

  • Sean Boisen
    Sean Boisen Member Posts: 174 ✭✭

    I'm sure the management at Logos appreciates the passion that is being expressed in these forums.
    Live forums are a better sign for the future of a company than dead forums.

    I certainly appreciate the opportunity for engaged users to provide invaluable feedback on our product. I value it even more when it is focused, concrete, and constructive. A comment like "i want to click on X and have Y happen" is actionable: i can respond with something useful like

    • it's supposed to do that, but it's broken (and then i can file a bug report) or not yet implemented (but then i can tell you our plans)
    • it doesn't do that because we chose a different design (but maybe i can explain another way to do it, or the best current equivalent)
    • you have to think about this problem in a different way in the L4

    Many features aren't nearly this simple, i recognize, and we certainly can't provide every feature that every user desires. But in general, providing actionable feedback goes a long ways toward both meeting your needs and helping us build a better product. Keep it coming!

  • Debra W Bouey
    Debra W Bouey Member Posts: 304 ✭✭

    Thanks, Kevin. I know better and that leaves me without excuse, of course. It's written online in forums, not spoken, so one has ample time to review and weigh these things before smiting the "Post" icon. Something I obviously failed to do in my earlier posts. [:$]

    So, while I'm at it, an overdue thanks to everyone who so freely shares helpful Libronix 3 and especially now, Logos 4 insight and instruction here and elsewhere. 'Tis greatly appreciated!

     

     

    Lenovo P72: Intel 8th Gen i7-8750H 6-core, 32GB RAM, 2TB HDD + 1TB Sata SSD, 17.3" FHD 1920x1080, NVIDIA Quadro P600 4GB, Win 10 Pro

  • Robert Pavich
    Robert Pavich Member Posts: 5,685 ✭✭✭

     

    Another thing- to me telling a person "if you have complaints about L4 , get a refund" is like telling someone who has a complaint about America to revoke his/her citizenship!.

     

    Well said. It's like a pastor telling a disgruntled church member to just leave the church. Insensitive.


    No....it's not like either and I'm surprised you'd both make such a wild comparison....


    It's simple; buy a product, don't like it....refund.


    Country of citizenship in the same catagory?....really?


    Like a Pastor blowing off a congregant? Really...that's the comparison?


       






    PS: Nobody EVER said..."if you have complaints"....that's misrepresenting what was said....that's a strawman.


    What was said was...."there's always the option to get a refund" and considering the tone of the posts like this one; not and inquisitive question on how it can be made to work, or the innoucous "Does anyone have any suggestions?" or even..."this is disappointing...I think I'm going to stick with V3 until the sentencing diagramming is introduced into V4..."


    considering that......it seems like  suggesting a refund is a perfectly valid alternative...why is that an insult to you both??  [:S]

    Simple Simple simple....

    Robert Pavich

    For help go to the Wiki: http://wiki.logos.com/Table_of_Contents__

  • Kevin A. Purcell
    Kevin A. Purcell Member Posts: 3,408 ✭✭✭

    No....it's not like either and I'm surprised you'd both make such a wild comparison

    Let me correct my statement. It is how it makes me feel. And you cannot say it does not.

    As for people telling people to go away if they have complaints. I read just that kind of post. A new user had a long littany of complaints and the third response was essentially go away. That was here: http://community.logos.com/forums/t/6170.aspx

     

    Dr. Kevin Purcell, Director of Missions
    Brushy Mountain Baptist Association

    www.kevinpurcell.org

  • Shawn  Drewett
    Shawn Drewett Member Posts: 555 ✭✭

    If all customer Logos customer service representatives had your outlook Robert, the company would shut down in a few months or years.How do you think they got to where they are now? EXELLENT CUSTOMER SERVICE! What a great post from Sean Boisen! THIS IS LOGOS, NOT "hey if you don't like it , get a refund!!

  • Robert Pavich
    Robert Pavich Member Posts: 5,685 ✭✭✭


    No....it's not like either and I'm surprised you'd both make such a wild comparison

    Let me correct my statement. It is how it makes me feel. And you cannot say it does not.

    As for people telling people to go away if they have complaints. I read just that kind of post. A new user had a long littany of complaints and the third response was essentially go away. That was here: http://community.logos.com/forums/t/6170.aspx

     

    Kevin...fair enough..."it makes me feel...." is ok.....that's less than a "pronouncement"  [:D]

     

    But I believe that you were mistaken in your "go away" quote: here is what was said....

     


    imageGordon Tatler:

    I am seriously thinking of kicking it into touch and returning to my trusty WORDsearch program.

     

    Perhaps that is your best course of action. No sense in getting an ulcer using a system you hate. I understand that Logos has a 30-day money back policy.

     

    That was not only a nice way of putting it it was very sensible....

     

    nothing about "go away..." at all....you are misrepresenting what's being said...pure and simple. Sorry....

    Robert Pavich

    For help go to the Wiki: http://wiki.logos.com/Table_of_Contents__

  • Robert Pavich
    Robert Pavich Member Posts: 5,685 ✭✭✭

    THIS IS LOGOS, NOT "hey if you don't like it ,

     

    Once again...you misrepresent what's said....

     

    do you do it on purpose or are you having a problem understanding the written word?

    Robert Pavich

    For help go to the Wiki: http://wiki.logos.com/Table_of_Contents__

  • Shawn  Drewett
    Shawn Drewett Member Posts: 555 ✭✭

    Robert, this is your post of Nov. 22, 2009:

     

    David,

    here's an idea...get a refund and save the frustration....

     

  • Robert Pavich
    Robert Pavich Member Posts: 5,685 ✭✭✭


    Robert, this is your post of Nov. 22, 2009:

     

    David,

    here's an idea...get a refund and save the frustration....

     

     

    Once again....did the words take a hike...leave....hit the bricks or anything like that appear there..?

     

    no....

     

    did you post the context of my comment?

     

    No...

     

    why not post what this was in response to? that might be informative...

     

    Again...you misrepresent what's said....

     

    On purpose or by accident?

    Robert Pavich

    For help go to the Wiki: http://wiki.logos.com/Table_of_Contents__

  • Damian McGrath
    Damian McGrath Member Posts: 3,051 ✭✭✭

    Guys,

    Can we please cool it? - it's become quite undignified.

  • Shawn  Drewett
    Shawn Drewett Member Posts: 555 ✭✭

    You know what Damian, you are right. Call me schizophrenic but I identify with Robert and probably the reason he irritates me is that we are somewhat alike! Robert, I am sorry and appreciate your opposing view. Hey I am too argumentative and those that know me well know that --it ai[:(]nt good!

  • Robert Pavich
    Robert Pavich Member Posts: 5,685 ✭✭✭

    You know what Damian, you are right. Call me schizophrenic but I identify with Robert and probably the reason he irritates me is that we are somewhat alike! Robert, I am sorry and appreciate your opposing view. Hey I am too argumentative and those that know me well know that --it aiSadnt good!

     

    Shawn,

    I also apologize and unfortuntely, you are right; I have the same disposition that you do....so please...understand that it's a character flaw  on this side of the fence...I really should have said what you said...."i appreciate your opposing view..." and left it at that

     

    I've learned (and apparantly unlearned) this lesson more than a few times on this forum....I'm ashamed to say.... [:$]

     

    Edited to add: Kevin....same goes to you..I apologize...

    Robert Pavich

    For help go to the Wiki: http://wiki.logos.com/Table_of_Contents__

  • Shawn  Drewett
    Shawn Drewett Member Posts: 555 ✭✭

    Hey we wouldn't  want our wives to testfy huh?[:$]