PNTC Romans (Kruse) won't load on iPad

Graham Criddle

I have just received the prepub PNTC volume on Romans but I can't access it on my iPad

When I try I get the message:

"Error loading book: Could not load the specified book"

This occurs whether it is downloaded to my iPad or not

Any thoughts?

Graham

EDIT: Posted a link to this in http://community.logos.com/forums/t/62218.aspx as it might be a similar issue

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Comments

JT (alabama24)

it might be a similar issue

Perhaps, although this message has appeared from time to time for users before the L5 transition. Is the resource downloaded? If so, did you update it recently?

Paul

https://community.logos.com/discussion/comment/440377#Comment_440377

Same problem with me. Book downloaded to iPad, but cannot open.

JT (alabama24)

https://community.logos.com/discussion/comment/440381#Comment_440381

Book downloaded to iPad, but cannot open.

It is doubtful that it will work, but have you tried deleting the resource and redownloading? I agree with Graham that this is probably the same issue as the other resources and will take a resource update… Either way, you will still have to delete the resource (or update it).

Graham Criddle

https://community.logos.com/discussion/comment/440377#Comment_440377

it might be a similar issue

Perhaps, although this message has appeared from time to time for users before the L5 transition. Is the resource downloaded? If so, did you update it recently?

This happens whether the resource is downloaded or not.

It just became available about an hour ago.

Kenneth Neighoff

https://community.logos.com/discussion/comment/440396#Comment_440396

i have had a problem with the Study, Apply Share volume on the book of Hebrews, getting the loading book error. Whether I am online or offline, the error appears. The book has even had an update. Deleting and reinstalling did not help.

But the resource works fine when I am on my laptop computer.

Scott S

have just received the prepub PNTC volume on Romans

I missed this release, may I ask what the pre-pub price was?

- Thanks in advance -

Graham Criddle

https://community.logos.com/discussion/comment/440400#Comment_440400

I missed this release, may I ask what the pre-pub price was?

Prepub price was $35.95

Scott S

https://community.logos.com/discussion/comment/440402#Comment_440402

Drat - that was a good price.

- Thanks again -

Todd Phillips

https://community.logos.com/discussion/comment/440386#Comment_440386

Book downloaded to iPad, but cannot open.

It is doubtful that it will work, but have you tried deleting the resource and redownloading? I agree with Graham that this is probably the same issue as the other resources and will take a resource update… Either way, you will still have to delete the resource (or update it).

I think it is the same issue. It works on the beta, but not the released version.

Maybe they have updated the general resource format, and we'll need to get the beta to production to get these updated resources to work.

Graham Criddle

https://community.logos.com/discussion/comment/440406#Comment_440406

I think it is the same issue. It works on the beta, but not the released version.

Thanks Todd

Maybe they have updated the general resource format, and we'll need to get the beta to production to get these updated resources to work.

If that's the case it would be good to get the beta to production soon[:)]

Paul

https://community.logos.com/discussion/comment/440408#Comment_440408

Looks like they updated the resource page to say "This resource will be available on the iOS platform on 12/19."

https://www.logos.com/product/20705/pillar-new-testament-commentary-pauls-letter-to-the-romans

Graham Criddle

https://community.logos.com/discussion/comment/440412#Comment_440412

Looks like they updated the resource page to say "This resource will be available on the iOS platform on 12/19."

https://www.logos.com/product/20705/pillar-new-testament-commentary-pauls-letter-to-the-romans

Thanks Paul

That's useful to know - appreciated.

Graham

Jacob Hantla

https://community.logos.com/discussion/comment/440422#Comment_440422

There is a usually a few day to couple week delay in availability on computer to web availability.

JT (alabama24)

https://community.logos.com/discussion/comment/440408#Comment_440408

If that's the case it would be good to get the beta to production soon

The current beta is in the RC2 stage. It would not surprise me if it had been submitted to Apple today… NOTE: The approval process can vary greatly.