Losing Administration within Group for no reason
Hi!
I am not sure why, but I just immediately lost administrative rights. I even made the groups!
Here is one example: https://faithlife.com/zioncommunitychurch/
The group now has no admin.?
Can you help?
Comments
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Did you happen to send yourself an email invite (to a different email address) to these groups and then accept it? If so, this is a known bug that we will hopefully ship a fix for this week.
If you let me know which groups this happened to, I can go ahead and fix this.
Sorry about that.
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Actually, I changed their names... I think.
https://faithlife.com/zioncommunitychurch/
https://faithlife.com/zccworshipteam/0 -
It appears that there is still an admin in https://faithlife.com/zccworshipteam/ so it would be best that you contact the remaining admin of that group and have them re-appoint you. However https://faithlife.com/zioncommunitychurch/ is without an admin, and I have re-added you as admin of that group.
Sorry for your trouble.
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This happened to my wife also.
It is really easy for someone to do this because folks want to be able to see what message Faithlife will send the folks they invite; since there is no organic way to do that preview in the app (or even customize the message), it is natural for folks to "send a test message to myself" .... which immediately revokes Admin for the group.
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Ward Walker said:
This happened to my wife also.
It is really easy for someone to do this because folks want to be able to see what message Faithlife will send the folks they invite; since there is no organic way to do that preview in the app (or even customize the message), it is natural for folks to "send a test message to myself" .... which immediately revokes Admin for the group.
You're right, and I'm sorry that happened. We deployed new code this afternoon which prevents that from happening. If you can let me know which account lost admin status and what group they lost it in, I can fix it for you.
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Thanks for fixing this and quickly putting out an update to address it as well.
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