Logos 5 regular crash on startup

Logos 5 for Mac is crashing on startup for me every time. I've followed the instructions at http://www.logos.com/support/logos5/Mac/quick-reinstall because I got that message when I uninstalled and tried to run Logos 4 again. I've enable diagnostic logging; archive attached. I'm not sure what other information to supply, so if anyone has questions I'll be happy to answer them.

Thanks in advance!

Michael Burer

7318.Archive.zip.

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Thomas Ball

Hi Michael,

I'll email you about this.

Dave Hooton

It looks like your Preferences database is corrupt.

Rename /Users/mburer/Library/Application Support/Logos4/Documents/fy1poaqp.sic/LocalUserPreferences/PreferencesManager.db and launch Logos.

note there are 3 Preferences folders, so make sure it is exactly UserPreferences

EDIT: go with tommy's advice in case i'm wrong.

Michael Burer

https://community.logos.com/discussion/comment/448127#Comment_448127

Tommy suggested I do the following: "Can you close a Logos and navigate to Users/mburer/Library*/Application Support/Logos4/Documents/fy1poaqp.sic/. Once there rename the UserPreferences folder." That did the trick. Thanks for the help!

Dave Hooton

https://community.logos.com/discussion/comment/448150#Comment_448150

Tommy suggested I do the following: "Can you close a Logos and navigate to Users/mburer/Library*/Application Support/Logos4/Documents/fy1poaqp.sic/. Once there rename the UserPreferences folder." That did the trick. Thanks for the help!

thanks for the feedback.