Logos 5 crashes when opening or using personal books

All of a sudden my Logos 5 crashes almost immediately upon selecting personal books to open. I have been using the same books for over a week, almost all day (in a very long daily class). I tried deleting one of the books and re-linking it, but that did not work. I eventually was able to get one to open, but as I was scrolling down, Logos 5 crashed.
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Hi Mike,
If I email you can you send me the source file, and a log of the crash?
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Hello, I am having the same issue. Logos 5 always crashes as I scroll down my personal book. I have a crash report for you. You can email me and I will send it to you.
Thank you!
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Welcome to the forums, Darrin. Sorry you are having troubles. [:S]
Darrin Koehler said:I have a crash report for you. You can email me and I will send it to you.
Typically, waiting for Logos employees to email you from a request in the forums isn't a very productive way to get help. You should either 1) create a new thread, explaining the issue and post logs (using the paperclip icon in the formatting pallet) or 2) give Logos customer service a call. If you prefer to correspond via email, I would recommend you sending an email to them now rather than waiting.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
Darrin - Also, if the personal book isn't a copyrighted resource, it might be helpful for you to include the .docx file in your post.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
Ok; Thank you!
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