Logos 5 stuck "Preparing Library" indefinitely

Bruce Williams
Bruce Williams Member Posts: 1 ✭✭
edited November 2024 in English Forum

This fix does not solve the problem. http://www.logos.com/support/logos5/windows/preparing-forever .  If i end the task then the Logos 5 program finished loading properly.  None of the folders or files indicated in the article are "hidden"  I am using Windows8 Pro and Logos 5.  Logos works fine after ending the indexer via the task manager, but if closed, on next open returns to the stuck state... Help

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  • Dave Hooton
    Dave Hooton MVP Posts: 36,221

    Hullo Bruce, we need some logs to diagnose yur problem. After you enable logging please upload LogosIndexer.log and Logos.log  - please read the hyperlinked wiki article carefully!

    Dave
    ===

    Windows 11 & Android 13

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