Logos 4 on Macbook "quitting unexpectedly"

Greetings!

My logos has not seemed to want to open since I installed a new update. I will admit that I might have caused this problem myself when I was installing the update at night. I might have shut off my computer mid-update. Below should be the report if I attached it right... any help is greatly appreciated!

Blessings!

-Jared Poulton44706.Archive.zip

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Comments

JT (alabama24)

Welcome to the forums Jared… Sorry you are having troubles. [:S]

I am not a full fledged techie… I tried looking at your logs, but couldn't make heads or tails… Have you tried loading to a blank layout? Press and hold the command key immediately upon startup… check appropriate box.

Jared Poulton

https://community.logos.com/discussion/comment/465177#Comment_465177

Alabama,

I just tried it, still nothing. =/

I appreciate the help though!

Graham Criddle

https://community.logos.com/discussion/comment/465276#Comment_465276

Hi Jared

From your log file you are getting an error message about "no lsr files being found"

This has been reported in a couple of different places:

http://community.logos.com/forums/p/61808/437701.aspx (for Logos 5 on Mac)
http://community.logos.com/forums/p/45765/340752.aspx#340752 (for Logos 4 on Mac)

The general view is that the application is corrupt and needs to be reinstalled.

KS4J outlines how to do this at http://community.logos.com/forums/p/45765/340752.aspx#340752

However, I also note that a Logos employee was going to be following this up offline (http://community.logos.com/forums/p/45765/378816.aspx#378816) so the problem may be more involved.

I would suggest you try reinstalling and - if that doesn't work - contact Logos support.

Hope this helps

Graham

Jared Poulton

https://community.logos.com/discussion/comment/465280#Comment_465280

I reinstalled it and have my Logos back!

Thank you for your help Graham!

Blessings!

Graham Criddle

https://community.logos.com/discussion/comment/465368#Comment_465368

I reinstalled it and have my Logos back!

Great news[:)]

Thank you for your help Graham!

You are very welcome

Blessings!

Thank you - appreciated.