Possibly a problem of Logos 5 causing Outlook 2007 to close and restart?

David Schopp

Somehow when I have Logos 5 open and am using Microsoft Outlook 2007 Outlook will pop up a message say that it has encountered a problem and is restarting. This only happens when both prgrams are running at the same time. I never encounter the problem in Outlook when Logos is not running. I am runing Windows 7 64 bit Ultimate with 8 gig of memory so I doubt there is any problem with memory. Any idea?

Bradley Grainger (Logos)

It might be possible for Logos 5 to interact with Outlook 2007 if you are using Word as your email editor and have enabled the Logos Smart Tag in Word (as per http://www.logos.com/articleviewer/530). If so, you could try disabling Smart Tags (in the AutoCorrect Options dialog) to see if that stops the crash.

The only other interaction Logos 5 has with Outlook is explicitly exporting a Reading Plan to Outlook, so other than Smart Tags, I can't think of any explanation for why running Logos 5 could cause a crash in Outlook.