"An error occurred while extracting the archive. Please try again later" I have been unable to get the update to work for the past 24 hours. Any suggestions? Is this a known issue?
can you post your logs files?
sure...where can I find them?
Follow the "Mac Alpha" link in my signature and you will find instructions.
This happened to me last month (A3/4?) and again with A6. Each time I tried to install, I got the same message, and there was nothing to force L4 to download the file again. Last time, Tom's advice was this:
Grabbing the latest version and re-installing will not wipe out your indexing. We don't store the application in the same place as all your personal data (resources, indexes, etc). The latest version is available from: http://downloads.logos.com/LBS4/LBS4MacInstaller/Logos4Mac.dmg Hopefully this will help.
Grabbing the latest version and re-installing will not wipe out your indexing. We don't store the application in the same place as all your personal data (resources, indexes, etc).
The latest version is available from: http://downloads.logos.com/LBS4/LBS4MacInstaller/Logos4Mac.dmg
Hopefully this will help.
This worked for me again this time, same link. I am now a happy A6 user.
I actually suspect a problem with the integrity of the downloaded file (I often have trouble with connections to Bellingham).
4578.Logos4.log">http://community.logos.com/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/75/4578.Logos4.log:550:0]
Here is log file. thx
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