How To Report Bugs in Logos 4 Mac - Tutorial w/ VIDEO
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entirely to much to do!!
wendell lee
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i am so confused...i did not buy L4 for this....it as if i need to take a computer course to keep up....
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Wendell,
The first time is work intensive, 5 minutes. I am a non-techie and figured it out quicker than I anticipated. I can now report bugs in less than a minute. The great thing is that we are helping the Logos folk and that they provide us with free technical support, which you cannot find anywhere these days.
Yours was a worthy investment. Work the field, you'll be thankful you did.
Rus Howard
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Wendell, sorry you feel overwhelmed. Rus has some good encouragment, but I certainly understand if you feel alpha testing is not for you. In that case, you can download the L4windows engine for free and install it on something like VMWare Fusion until the Mac version is up to date. All your notes, settings, and layouts will tranfer over to the mac version automatically via the internet so you will not lose work or waste time. Blessings.
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Joe,
After submitting the first log report, all that is required for each successive report is to compress the same three files? In other words, it is not necessary to re-create the "Console Messages.log" every time a report is submitted?
Thanks!
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15" rMBP 2.6 GHz i7 | 16 GB RAM | 1.0 TB Flash Drive | OS X 10.12.3 | Logos 7.0 (7.3.0.0062)
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Thanks alot !
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latest update crashes.
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Start a new thread and post log files please. We can't help you otherwise.
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Joe Miller said:
you got it! :-)Karl Ingersoll said:Joe . . . embarrassed to ask this . . . by "pinning the folder" to the dock, do you mean "dragging" the logging folder there?
Joe:
I sent my first set of logs thanks to your video. It was truly helpful. Might I make some minor suggestions in order to minimize the workflow?
1. Once I located the logging folder I drug it the Finder side bar. I chose this over making it a stack because most of this process can be done within Finder.
2. I opened the Logging folder from the side bar and ran the the Logos4.log
3 When saving a copy as I used the drop down and since the logging folder is in the side bar it shows immediately in the drop down.
This keeps most of the action in the finder without needing to go to the desktop so often.
Thanks again Joe
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Do I need to go through this process each time I want to make a post or does the logging file update itself as I continue to work?
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Nope. Once you update the logging file, it stays updated. You only need to post the logos4.log and/or the indexer.log when reporting a problem
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So, when creating subsequent archive.zip files, do I need to once again "Save a copy" of the "Console Messages" and then "Compress these 3 items" or can I skip that and go straight to "Compress these 3 items?" Just want to be clear! Thanks!
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C Devin Chaulk said:
So, when creating subsequent archive.zip files, do I need to once again "Save a copy" of the "Console Messages" and then "Compress these 3 items" or can I skip that and go straight to "Compress these 3 items?" Just want to be clear! Thanks!
Console messages need to be saved each time
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Awesome. Thanks!
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Cameron, I just purchased the 250 dollar version for my mac.., and I'm sure I don't know how to use it, but it seems that nothing is happening, no matter what I search, bibles.., words, scripture, everything renders 0 found.., it's very frustrating, perhaps you could help me with suggestions?
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Patrick Rettig said:
Cameron, I just purchased the 250 dollar version for my mac.., and I'm sure I don't know how to use it, but it seems that nothing is happening, no matter what I search, bibles.., words, scripture, everything renders 0 found.., it's very frustrating, perhaps you could help me with suggestions?
Patrick, watch the video that is referenced at the start of this thread, follow the instructions and post your issue and logs in a new thread. I have every confidence we will get you up and running in a jiffy.
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Posting new threads?
I am a newbie to blogs and posting in general, but I have done it often enough to know that soewhere there is a reply (like this one) and somewhere there is usually a 'start new thread or post or somthing similar...but I can't find one.
So please excuse my asking this question as possibly an unrelated topic.
I am MAC user, since around pre-release alpha 11
I am relatively satisfied with the pace of updates however, as MAC becomes more and more complete, will the home page reiterate some of the topics? I have had a lot of interest in some of the topics only to find they are not yet implemented. As a pre-release user, I understand that things may not go as planned and somethings planned for this release may get bumped to a later date in order to stay on track with other updates.
what I am really most concerned about is being able to go use features when prompted on the main startup screen without having to go back and read what could be hundreds of days of pages. Please go back over the features once they are released. ALSO would be really cool for us MAC users when a new feature is available, could you say so on the startup screen? or have a special segment always there for MAC users?
Again as I said, I have only been using since alpha 11, which is only a couple months, but it took me that long to find out that there was a listing of release updated on the FAQ page somewhere...
Also, if you could tell me where I should have posted/started new thread?
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Hi Donald. Try the Main page of the Mac ForumDonald E. Shannon said:I am a newbie to blogs and posting in general, but I have done it often enough to know that soewhere there is a reply (like this one) and somewhere there is usually a 'start new thread or post or somthing similar...but I can't find one.
With every release, the developers post "Release Notes" that are Pinned to the top of the Forum. That is the only post you need to read as it will tell you what is new in each release.Donald E. Shannon said:what I am really most concerned about is being able to go use features when prompted on the main startup screen without having to go back and read what could be hundreds of days of pages.
In this case, the A15 release notes are here http://community.logos.com/forums/t/13209.aspx
Blessings
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Donald E. Shannon said:
Also, if you could tell me where I should have posted/started new thread?
Assuming you want to post in Logos 4 Mac. Go to Logos 4 Mac forum page (The one with all the listed posts) or click this link http://community.logos.com/forums/75.aspx. Then click on Write a New Post on the top bar under the Title. Then just type your post and Preview it to check it before finally clicking Post. And you're done! You've started a new thread!
[:)]
iMac Retina 5K, 27": 3.6GHz 8-Core Intel Core i9; 16GB RAM;MacOS 10.15.5; 1TB SSD; Logos 8
MacBook Air 13.3": 1.8GHz; 4GB RAM; MacOS 10.13.6; 256GB SSD; Logos 8
iPad Pro 32GB WiFi iOS 13.5.1
iPhone 8+ 64GB iOS 13.5.1
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All,
I am not a computer guru. That is why I have a mac.
I have attempted to install L4Mac on two computers. My MacBook Air (SSD version) is at work, and is "supposedly" downloading the program, and installing, and I will find out in the morning.
My home computer (iMac 3.06G Intel Core 2 Duo 4GB 800 Mhz DDR2 SDRAM) has been "preparing your library" now for the better part of 18 hours. I am told this is too long.
(1) Is it working?
(2) Where do I even find the folder on this computer that tells me if this is loading or not - e,g, where are the files stored?If I can't get it to work soon, I will be forced to return it. It is the Platinum 4 edition.
Thanks in advance.
WJ
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18 hours is not toooooooo long.
Mine took 24 hours & I have a MacBook Pro
& I'm also using PC via Parallels
Im also using Platinum & don't return
any thing or your wasting your time & money.
RF
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William Jones said:
My home computer (iMac 3.06G Intel Core 2 Duo 4GB 800 Mhz DDR2 SDRAM) has been "preparing your library" now for the better part of 18 hours. I am told this is too long.
William
You will get better responses to your questions if you start a new thread in this forum. This thread was started for a specific purpose many weeks ago, and your questions are likely to get little attention here.
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In the written instructions, it should be ~Library, not ...Library. Tilde indicate home folder on the Mac. Also, this section was missing from the video and you went right into aliasing the logging folder.
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Joe, Thanks man. By the way do you know what happened to the hand out under the file section? it just disappeared on me. Any word of wisdom will be greatly appreciated.
Mikel
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Joe, Thanks man. By the way do you know what happened to the hand out under the file section? it just disappeared on me. Any word of wisdom will be greatly appreciated.
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MikelHoma said:
By the way do you know what happened to the hand out under the file section?
We removed the UI for creating and opening them because we haven't implemented support for them, yet. The Windows team is planning a near-total rewrite of the feature in the not-too-distant future, and in order to avoid wasting a lot of work, we intend to wait until this is done before we bring the feature to the Mac.
David Mitchell
Development Lead
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Thank you for the info.
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I'm having trouble finding the correct "Logging" folder to begin with in Finder. I don't have a Logos4 folder in my Library>Logs folder. Have I missed something? I have some bugs to report, but I can't seem to figure this out.
Thanks in advance for any assistance!
Neal
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Neal Price said:
I'm having trouble finding the correct "Logging" folder to begin with in Finder. I don't have a Logos4 folder in my Library>Logs folder. Have I missed something? I have some bugs to report, but I can't seem to figure this out.
Neal,
They should be in your home folder under: Library | Application Support | Logos 4 | Logging
I spent most of my time in thinking of divine things, year after year; often walking alone in the woods and solitary places for meditation, soliloquy and prayer - Jonathan Edwards
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