What's the best way to handle multiple services?

George Drake

We have 3. 

For some reason going off air in between seems like the best way from a reliability stand point. When I leave it on air and go to "edit" and just change the time I have noticed Proclaim wants to crash shortly there after.

Going off air and changing it, then I have multiple "on air" presentations in my mobile app AND I end up with multiple Presentations users are prompted to follow.

So I would like to know from the Proclaim team, what's the best way to go about this?

Scott Alexander

My recommendation would be to go off air between services. This will start a new on-air presentation with a unique ID.

For some reason going off air in between seems like the best way from a reliability stand point. When I leave it on air and go to "edit" and just change the time I have noticed Proclaim wants to crash shortly there after.

Obviously this should not happen and I would love to see your crash logs. http://community.logos.com/forums/t/39446.aspx

Going off air and changing it, then I have multiple "on air" presentations in my mobile app AND I end up with multiple Presentations users are prompted to follow.

When you take a presentation off air it should no longer be visible to the mobile devices. Are you able to reproduce this consistently? Is your presenting machine Mac or Windows?