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Good morning! I am using Logos 5. When I try to open the Documents menu, I get a message "Loading..." and it does not go away. I have had the problem for several days. I have manually checked for updates and updated resources, but it didn't help. Does anyone have a suggestion? Thanks!

Dwayne

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Fred Chapman

Please post logs. Follow the instructions for enabling and posting logs on this page http://wiki.logos.com/Diagnostic_Logging

Dwayne Stanley

https://community.logos.com/discussion/comment/471622#Comment_471622

0714.Logos.zip

JT (alabama24)

https://community.logos.com/discussion/comment/471805#Comment_471805

It looks like you have a corrupted database (db) file. I believe it is your preferences... but I dont know where to tell you to look. Lets see if a techie agrees. [;)]

Keep Smiling 4 Jesus :)

https://community.logos.com/discussion/comment/471819#Comment_471819

I believe it is your preferences... but I dont know where to tell you to look.

Thread 19 has a folder and file being opened earlier. Wonder about deleting folder C:\Users\Dwayne\AppData\Local\Logos4\Documents\oudeb0li.fbe\UserPreferences then launch Logos 5 ?

Keep Smiling [:)]

Dwayne Stanley

https://community.logos.com/discussion/comment/471839#Comment_471839

That solved my issue. Thank you!

Dwayne [:D]