Won't Sync

Fortunately I had the service saved, but now it's having problems syncing as I close. Just a heads-up that the servers may be down.

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Comments

Hunter Clagett

Are you still getting sync issues with Proclaim?

Dan Burkhead

https://community.logos.com/discussion/comment/473018#Comment_473018

Yes. I just tried making a new presentation for this Sunday, and it won't sync at all (has the ! + Yellow Triangle) in the corner where the sync indicator is.

Travis Perna

https://community.logos.com/discussion/comment/473735#Comment_473735

Dan,

Please post your log files to help us resolve your issue. The log files are located in one of the following folders, depending on your OS.

Mac:

/Users/[username]/(~Library)/Application Support/Proclaim/Logging/
The Library folder might be hidden. If so, hit CMD+Shift+G and enter "~/library" into the box.

Windows:

XP - %USERPROFILE%\My Documents\Proclaim Log Files\
Vista/Win7 - %USERPROFILE%\My Documents\Proclaim Log Files\

Dan Burkhead

https://community.logos.com/discussion/comment/473753#Comment_473753

I posted logs, but it's pending spam moderation first. Just an FYI..

Travis Perna

https://community.logos.com/discussion/comment/473753#Comment_473753

Dan,

I have also sent you an email at the address in your forum account. Please take a moment to read it and respond.