Logos Crashes
Recently I replace my old monitor with a new one 1920X1080. Now within 5 seconds of startup it crashes.
Any suggestions?
rjk
Comments
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Robert Kloosterhuis said:
Any suggestions?
There is a known bug which may cause problems when changing the size of the home page. Are you loading to it, or to a layout? Have you tried loading to a blank layout? Press and hold the command key (mac) or control key (pc) immediately upon startup & check the box. If that doesn't work, please post logs. You will find instructions via a link in my signature line.
macOS, iOS & iPadOS |Logs| Install
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Robert, we'll need to see some logs: http://wiki.logos.com/Diagnostic_Logging
Enable permanent logging, then create a crash and zip up all the log files and attach them to a follow-up post as explained in the article above.
Can you tell us you machine specs and whether you have a separate graphics card, and if so, its specs?
Pastor, North Park Baptist Church
Bridgeport, CT USA
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Alabama24,
It would not boot up to the point where layout was involved. The crash began just about one second before the introductory music stop and before any page completion.
However, this morning I tried to boot up. It worked! I have now done it several times. So I'll chalked up to a fluke for the moment.
Thanks for your interest.
Bob
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Mark,
I agree with you concerning the logs. However, I booted up Logos this morning without a problem. To test it I have done it several times. No indication of any problem. So I will allow things to proceed as usual until the phenomena occurs again.
I appreciate your interest and help very much.
Bob
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