Uploading and Sync Issues

Freedom Centre

Hey,

So I am having some serious issues trying to upload worship motions that I have already purchased from my computer to proclaim cloud so that I can use it on multiple computers within the group.  Is there a known issue with this? File size limit? I have tried single files, multiple files and nothing seems to be working.

Also, I keep trying to sync my presentation or load my content, from the cloud, and it keeps coming up with "an error occurred in synchronization..." I am really beginning to regret switching from EasyWorship with all the bugs that have been happening.  I have not even used it in a service yet and I would not want to "inflict" this upon my volunteers until I know that I won't have these issues during service or when they are working on presentations

Please let me know if you have any suggestions...thanks

Frustrated new user

Scott Alexander

We have just tracked down an issue some users are experiencing in which their application gets into a state where most web requests are timing out (e.g. sync, image upload, etc.). This condition is triggered by going on air then off air. We have just shipped a fix for this issue so please restart, install the update, and reply back if you continue to experience issues.